PARTS AND SERVICE SALES REPRESENTATIVE

## Description

Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians; SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works’ customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.

## Duties/Responsibilities

• Generates sales of equipment & generator parts, service, rentals, and rebuilds on Taylor Forklift and generator make and models
• Quotes services in the field and work with all customer relations.
• Develop new customers in assigned territory while maintaining current accounts.
• Attending and working industry trade shows and conferences to strengthen the company brand and develop customer relationships.
• Create and implement strategies for generator service and rental growth.
• Work closely with the sales representatives to develop a relationship with their customers to gain service opportunities.
• Incumbent is to provide a detailed call report to the Sudden Service Manager weekly to discuss customer concerns and demands in the field.
• Maintains and submits accurate and timely expense reports.
• All other duties as assigned.

## Qualifications

## Required Skills/Abilities

• Basic knowledge of computers
• Excellent communication skills
• Possess tact and diplomacy with customer base and peers.
• Incumbent must have a valid driver’s license and a good driving record, since employees will be driving company owned vehicle and will be covered under corporate insurance which has strict coverage requirements.
• Incumbents will be required on occasion to stay overnight at out-of-town locations.

## Education and Experience

• High School Education or GED equivalent
• Sales experience preferred.

## Benefits

• Medical/Prescription
• Dental
• Vision
• Vacation
• 10 Holidays
• 401K
• Life Insurance