Retail Branch Manager: Forks Branch

## About us

**Who We Are:**Founded in 1902, we have grown to meet the expanding financial needs of the communities we serve. Recognized both regionally and nationally for our *exceptional client experience*, we are an industry leader—embracing technology and continuously adding new products to best serve our clients.

**Why Work at Fidelity?**For over a decade, Fidelity Bank has been ranked among the area’s top banks by local and national publications. We've also been recognized as one of the *best places to work*. A core part of our vision is to be the best bank for the community. In 2025, our bankers contributed more than **6,200 hours** of volunteer service and helped donate over **$1.6 million** to nonprofit organizations across our markets. We're looking to hire *top talent* to join us in serving our community partners.

## Job Description

We have an exciting opportunity for a **Retail Branch Manager** to lead our Forks branch. In this role, you’ll be responsible for overseeing all branch operations while delivering an outstanding banking experience tailored to the financial needs of customers in Forks Township and the surrounding area.

**Key Responsibilities:**

• Lead the branch office in achieving sales and service goals
• Engage in outside sales and client service outreach to current and prospective clients
• Ensure compliance with internal policies and external regulatory requirements
• Organize and direct branch activities, including staff oversight
• Serve as a key retail leader within our organization

**What We’re Looking For:**

• Minimum **7 years** of experience in banking and/or sales management
• Specialized bank sales and product training preferred
• Strong skills in communication, leadership, sales, and coaching
• In-depth knowledge of retail and business banking products and services
• Solid grasp of banking operations, policies, and PC proficiency

As Fidelity Bankers, we take pride in providing an exceptional experience—not just for our customers, but for our fellow team members too. If you’re passionate about service, connected to the Scranton community, and ready to bring your expertise to our team, **we’d love to hear from you**.

Fidelity Discount & Deposit Bank is an Equal Opportunity Employer. We comply with all applicable federal, state, and local EEO laws, including OFCCP guidelines.