Service Concierge

## Description

**J****aguar Palm Beach** is looking for a **Service******C**on****ci****e****r****ge** to join our ever-growing teaml

The concierge is the single point of contact for clients to address sales and service inquiries and concerns. We are looking for someone with *a* positive attitude that takes pleasure in working with customers.

**Starting pay at $17/hour w****i****th** **ric****h b****e****n****e****fi****ts** **such as Medical,** **De****n****ta****l****,** **V****i****s****i****o****n,** **Life** **I****n****su****r****a****n****ce****,** **and 401(k)****[****4****%** **employe****r** **match] and much more!**

## Qualifications

• Level of client service with focus on building relationship of trust, empathy, and enthusiasm with each owner
• Responsible for handling inbound client calls regarding sales and service inquiries or concerns in
• Act as a liaison between clients and dealerships, providing excellent service to all parties by building rapport and anticipating requests and questions.
• Return all voice mail and email messages promptly, and follow-up with clients and dealers at the time expected.
• Be understanding of the client's communication preferences, style, and time.
• Responsible for following up on issues or concerns to the point of escalation or resolution.
• Must be able to interact with all internal and external departments and contacts.
• May require evening and weekend working hours.
• Back up cashier
• Additional duties as assigned.

DFWP/EOE

**Requirements**

• At least 1 year of concierge/ receptionist/some cashier experience.
• Customer service experience