Automotive Service Dispatcher

## Description

**Kia Delray** is seeking an organized, detail-oriented **Service Dispatcher** to support our busy and growing service department. This role is critical to ensuring efficient workflow, clear communication between advisors and technicians, and timely vehicle repairs. If you thrive in a fast-paced automotive environment and enjoy keeping operations running smoothly, we want to hear from you.

## Qualifications

**Key Responsibilities:**

• Dispatch repair orders to technicians based on skill level, availability, and workload
• Monitor workflow to ensure timely completion of repairs
• Maintain accurate status updates on all vehicles in the service lane
• Communicate effectively with service advisors regarding repair progress and delays
• Ensure repair orders are properly opened, updated, and closed
• Support productivity and efficiency goals within the service department
• Assist with scheduling and prioritizing work as needed

**Key Responsibilities:**

• Dispatch repair orders to technicians based on skill level, availability, and workload
• Monitor workflow to ensure timely completion of repairs
• Maintain accurate status updates on all vehicles in the service lane
• Communicate effectively with service advisors regarding repair progress and delays
• Ensure repair orders are properly opened, updated, and closed
• Support productivity and efficiency goals within the service department
• Assist with scheduling and prioritizing work as needed

**Qualifications:**

• Prior automotive service experience preferred (dispatcher, advisor, or technician support role)
• Strong organizational and time-management skills
• Ability to multitask in a fast-paced environment
• Excellent communication and teamwork skills
• Proficiency with dealership management systems (CDK experience a plus)
• **Clean driving record required**
• **Must pass background check and drug screening**

**What We Offer:**

• Competitive pay based on experience
• Full benefits package including medical, dental, and vision
• 401(k) with employer match
• Paid time off
• Stable, team-oriented work environment
• Opportunity to grow with a respected Kia dealership

• **Apply Today:**
• Join a team that values efficiency, teamwork, and customer satisfaction.
• *Kia Delray is an Equal Opportunity Employer (EOE) and a Drug-Free Workplace (DFWP).*