Medical Assistant

## Medical Assistant (Full-Time)

The Medical Assistant is responsible for assisting the Providers in support of the medical care of patients. Day-to-day activities will vary from triage, taking medical histories, and performing point-of-care and phlebotomy testing to other clerical and clinical duties.

**Job Duties and Responsibilities:**

• Performs general and medical assisting duties according to state guidelines.
• Records and signs all pertinent information in the patient's chart
• Triage all patients according to Patient Plus standards.
• Instruct patients in the collection of samples and tests.
• Collects, accurately labels, and forwards specimens for laboratory analysis.
• Prepares patients and assists Providers with examination, treatments, and procedures.
• Prepares and administers medications and injections after verifying correct dosage (Use the six

rights of medication).

• Observes, records, and reports the patient's condition and reaction to drugs and treatments to

Providers.

• Prepares examination rooms; sterilizes instruments for tests per established procedures.
• Thoroughly cleans equipment and examination rooms per policy.
• Demonstrates thorough knowledge of infection control procedures; strictly adheres to policies

and procedures; washes hands before and after each patient contact.

• Instructs and arranges for patient testing and admissions.
• Responds to and refers appropriate incoming telephone calls to Providers.
• Instruct the patient regarding medication and treatment instructions before discharge.
• Posts tests and examination results to charts.
• Explains and distributes patient education material (if applicable).
• Answers patients' questions.
• Escorts patients to the appropriate area in the clinic when necessary.

Patient Records and Recall

• Notify and record patients of test results, as directed by Provider.
• Notifies patient of the next follow-up visit required.

**Occupational Health:**

• Perform drug screen collections based on DOT guidelines.
• Accurately perform other services, including, but not limited to, DOT and non-DOT physicals in

compliance with current guidelines and Breath Alcohol Testing.

• Follow documentation procedures and complete required documentation related to each patient

visit.

• Accurately use the EMR system for Occupational Medicine/Workers' Compensation patients.
• Execute follow-up calls promptly.
• Maintain continual compliance with all regulating agencies.
• Assist with on-site testing as needed.

Other

• Stocks exam rooms, rotates merchandise, stocks new supplies in exam rooms, assists the front desk

• when not involved with patient care or back-office maintenance, and maintains an adequate inventory
• of drugs and medical supplies.

• Notifies Clinic Manager/Supervisor if supplies need to be ordered.
• Ensure all equipment is calibrated per appropriate regulations.
• Participates in continuing education and other appropriate experiences to maintain and enhance

professional competence.

• Maintains patient confidentiality 100% of the time; demonstrates complete discretion when

discussing patient information.

• Maintains established office policies and procedures and follows OSHA and CLIA guidelines (CLIA:

Clinical Laboratory Improvement Amendments.

• Maintains an organized and clean work area.
• Must be flexible and committed to being a team player.
• Perform other duties as assigned.

## Qualifications

• Medical Assistant Certification from an accredited Medical Assistant program with one year of

experience in a MA position.

• Current Basic Life Support (BLS) certification required.
• Willing to attend continuing medical education courses at the employer’s request.
• Knowledge of professional nursing theory and practice to give and evaluate patient care.
• Skill in applying and modifying professional nursing principles, methods, and techniques to

provide patient care.

• Knowledge of medical equipment and instruments to administer care.
• Perception is necessary to observe pertinent detail when reading thermometers, blood pressure

devices, and other equipment gauges and to observe the patient's condition.

• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Ability to maintain quality control standards.
• Ability to interpret tests.
• Applies guidelines and procedures as indicated.
• Skill in identifying problems and recommending solutions.
• Strong positive interpersonal skills; Effectively communicates both verbally and in writing.
• High degree of initiative and sense of organization.

• **Physical Demands & Work Environment:**
• A team member must meet the physical demands described here to perform the essential functions of
• this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to
• perform the essential functions. While performing the duties of this job, the team member is regularly
• required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; and talk or
• hear. The team member is occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or
• crawl. The team member must regularly lift and/or move up to 50 pounds. Specific vision abilities
• required by this job include close vision, distance vision, color vision, peripheral vision, depth
• perception, and the ability to adjust focus. Reasonable accommodations may be made to enable
• individuals with disabilities to perform the essential functions.
• The **work environment** characteristics described here represent those a team member encounters while
• performing the essential functions of this job. Reasonable accommodations may be made to enable
• individuals with disabilities to perform the essential functions. While performing the duties of this job,
• the team member is occasionally exposed to outside weather conditions. The noise level in the work
• environment is usually moderate.