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Parts & Warehouse Coordinator
MAYEKAWA USA INC · Torrance CA - Torrance, CA 90501
About The Role
## Description
**Responsibilities/Job Duties:**
- Receives, distributes, and stores products in designated, secure locations.
- Processes customer orders and transactions within the Epicor software system.
- Assists customers with parts inquiries, product availability, pricing, and order status.
- Prepares and maintains records of materials received and shipped, including transaction dates, locations, and other pertinent information.
- Reviews shipments for quality and accuracy and verifies accompanying documentation.
- Confirms shipping details and special instructions; expedites shipments that affect customer needs or manufacturing schedules.
- Coordinates inbound and outbound shipments with carriers, vendors, and customers.
- Transports and loads materials, supplies, and finished goods manually and/or using hand trucks and skids.
- Resolves issues with vendors, carriers, and contractors when problems arise.
- Validates, approves, and forwards invoices to the accounting department.
- Maintains accurate inventory records and assists with cycle counts and inventory management activities.
- Collects and properly disposes of scrap bracing, cardboard, and strapping while maintaining a safe and clean work environment.
- Performs other related duties as assigned.
## Qualifications
**Requirements:**
- Excellent verbal and written communication skills.
- Strong customer service skills with the ability to build positive relationships with customers and vendors.
- Excellent organizational skills and attention to detail.
- Good math skills and ability to accurately process orders and inventory transactions.
- Proficient with Microsoft Office Suite and inventory/order management software.
- Efficient time management skills and ability to prioritize multiple tasks.
- Ability to work independently and as part of a team in a fast-paced environment.
**Education and Experience:**
- High school diploma or equivalent required; college coursework or other formal training in related field preferred.
- Minimum of two years of related experience required.
- Higher-level candidates with extensive parts sales, inventory management, or customer support experience will be considered and may be hired at a level commensurate with their experience.
- Experience in parts sales, customer service, warehouse operations, inventory control, distribution, or supply chain environments is highly desirable.
- Candidates with experience from automotive parts retailers or dealerships (such as AutoZone, O'Reilly Auto Parts, NAPA, or dealership parts departments) are encouraged to apply.
- Candidates with industrial parts sales or distribution experience (such as Motion Industries, United Refrigeration, HVAC/R distributors, industrial supply companies, or similar organizations) are encouraged to apply.
**Physical Requirements:**
- Prolonged periods sitting at a desk and working on a computer.
- Regular standing, walking, bending, and lifting throughout the warehouse.
- Must be able to lift up to 55 pounds at a time.
- Must wear safety gear, such as goggles and gloves, when handling box cutters or similar tools.
***Additional Information***
*The Torrance facility is expected to relocate within approximately the next 10 months. The new location will remain within an estimated 20-mile radius of the current facility, and no significant impact to commute times is anticipated*
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