HUMAN RESOURCES DIRECTOR

## Description

**Job Description**

The Human Resources Director promotes and implements Goodwill's mission, values, and culture by planning and managing human resources programs and staff. The incumbent is responsible for implementing HR policies & programs, and managing all aspects of employee relations. The main functions that this position manages includes staffing & recruiting, organizational development, performance management, compensation & benefits administration, and employee relations. This position requires that the individual be resourceful and have excellent communication & leadership skills.

Upholds a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, ICARE values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

**Essential Duties and Responsibilities**

1. Develops organization strategies that support Goodwill's values and culture, by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives.
2. Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, records management, succession planning, employee relations and retention, local, state and federal compliance.
3. Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and developing HR staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation structure and database; designing systems; accumulating resources; resolving problems; implementing change.
4. Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
5. Accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction.
6. Supports management by providing human resources advice, counsel, and decisions, analyzing information and applications.
7. Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.
8. Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
9. Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
10. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
11. Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
12. Responsible for Workforce Development aspect of CARF certification for the organization.
13. Perform any other related duties as required or assigned

## Qualifications

**Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

**Education**

Bachelor's

• **Experience**
• 5 years related experience and/or training.
• **Management Experience**
• 3 years related experience and/or training.
• **Skills**

• Communication Skills
• Mathematical Skills
• Critical Thinking Skills
• Software Databases
• Human Resources Systems
• Payroll Systems
• Presentation/PowerPoint
• Spreadsheet
• Word Processing/Typing
• Contact Management
• Supervisory Experience
• Planning, organizing, and project management skills.
• Decision Making

**Additional Information**

Exceptional interpersonal skills including listening, coaching, and training; strong leadership, project management and time management skills; ability to develop strong partnerships with senior level executives; excellent written, verbal and non-verbal communications skills; ability to develop new HR policies & programs based on business requirements; solid business acumen, management, reporting, and problem-solving skills.

Skills/Qualifications: Human Resources Management, Recruiting, Developing and Retaining Employees, Developing Standards, Foster Teamwork, Management Proficiency, Managing Profitability, Promoting Process Improvement, Building Relationships, Organizational Astuteness, and Strong People Skills.