Assistant Team Lead (63382)

## Description

**Job Title:**Assistant Team Lead

**Employment Type:** Full-Time

**FLSA:**Non-Exempt

**POSITION SUMMARY**

The Assistant Team Lead supports the Team Lead in overseeing nightly janitorial operations and ensuring cleaning services are completed safely, efficiently, and according to company and client standards. This is a hands-on working position that assists with team coordination, training, quality inspections, and daily operational tasks while serving as a resource for team members throughout the shift.

The Assistant Team Lead helps maintain a safe and productive work environment and may assume Team Lead responsibilities in their absence.

**KEY RESPONSIBILITIES**

While the following list encompasses the primary duties and responsibilities of the role, the incumbent is also expected to perform other duties as assigned.

**Team Support & Leadership**

• Assist the Team Lead with coordinating nightly sanitation crews.
• Lead by example by working alongside team members and completing cleaning tasks.
• Support the Team Lead in assigning daily work and monitoring task completion.
• Provide guidance and assistance to team members throughout the shift.
• Communicate operational concerns to the Team Lead or next level manager.
• Assist with monitoring attendance and timekeeping and report concerns to the Team Lead.

**Training & Employee Development**

• Assist with training new employees on proper cleaning procedures and equipment.
• Reinforce company policies, safety procedures, and quality expectations.
• Provide coaching and support to help team members improve performance.
• Encourage teamwork, accountability, and a positive work environment.

**Cleaning Operations & Quality Assurance**

• Perform janitorial duties while helping ensure work is completed according to company and client standards.
• Assist the Team Lead with inspecting completed work for quality and completeness.
• Participate in store walkthroughs with management as assigned.
• Assist with completing operational checklists and required documentation.
• Report operational issues, equipment concerns, or client requests to the Team Lead.

**Safety & Compliance**

• Promote and follow all company safety procedures.
• Help maintain a safe, clean, and organized work environment.
• Ensure emergency exits and eyewash stations remain accessible.
• Assist with proper handling, storage, and securing of equipment and propane tanks.
• Verify cleaning equipment is drained, cleaned, charged, and ready for the next shift.

**Equipment & Facility Management**

• Ensure cleaning tools and supplies are properly stored after each shift.
• Return propane tanks to designated storage areas and ensure they are secured.
• Help maintain organized janitorial closets and storage areas.
• Report damaged or malfunctioning equipment to the Team Lead.

**Reporting & Communication**

• Assist with completing daily operational reports and checklists.
• Communicate shift updates and operational concerns to the Team Lead.
• Document incidents, equipment issues, and completed inspections as required.
• Support communication between team members and management.

**KEY PERFORMANCE INDICATORS (KPIs)**

• Cleaning assignments completed according to quality standards
• Tools and equipment properly stored
• Equipment cleaned and prepared for the next shift
• Propane tanks secured properly
• Daily checklists completed accurately
• Safety procedures consistently followed
• Positive teamwork and communication

## Qualifications

• High school diploma or equivalent required.
• Previous janitorial, custodial, or commercial cleaning experience required.
• Prior leadership, trainer, or lead experience preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with a team while leading by example.
• Detail-oriented with a commitment to quality and customer satisfaction.
• Ability to work night shifts and travel to assigned store locations as needed.
• Bilingual (English/Spanish) preferred.

**PHYSICAL DEMANDS/WORK ENVIRONMENT**

• Continually required to stand, walk, bend, stoop and kneel
• Frequently required to bend, stoop, and kneel.
• Must be able to lift and/or move 50 + pounds.
• Ability to effectively communicate orally with customers, vendors, management, and other co-workers is crucial. Regular use of the mobile smart phone and e-mail for communication is essential.
• Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
• Must be able to operate forklifts/pallet jacks as needed.
• The job may be performed in a warehouse environment or retail/grocery environment. is performed in a distribution warehouse
• Must be willing to work different shifts when the business need arises.

**PERSONAL ATTRIBUTES**

• Team Player: Works collaboratively and supports coworkers to achieve team goals.
• Dependable: Reliable, punctual, and accountable.
• Leadership Potential: Demonstrates initiative and the ability to guide others when needed.
• Detail-Oriented: Maintains high cleaning and safety standards.
• Strong Communicator: Shares information clearly and professionally.
• Problem Solver: Addresses issues quickly and escalates concerns appropriately.
• Adaptable: