Vim & Victor Shift Supervisor (4599)

## Description

**Vim & Victor Shift Supervisor

Location: The St. James – Springfield, VA**

**About The St. James:**The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self.

**Our People & Culture: At The St. James, we are in the business of human development.** Our success in delivering exceptional guest experiences—experiences that engage, inspire, and delight—depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team.

**Core Responsibilities**

• **Staff Management:** Direct, train, and schedule servers, hosts, and bartenders. Monitor their performance to ensure top-tier hospitality and brand standards.
• **Guest Relations:** Address customer complaints, manage seating arrangements, and ensure a welcoming dining environment.
• **Daily Operations:** Oversee opening and closing duties, handle cash registers, and maintain cleanliness and safety protocols.
• **Inventory & Ordering:** Manage FOH inventory (e.g., glassware, menus, disposables) and prevent waste while staying within labor and product budgets.
• **Cross-Team Collaboration:** Coordinate smoothly with the back-of-house (kitchen) team and upper management to ensure flawless event or dining

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.