Outreach Coordinator/Case Manager

## Description
**Outreach Coordinator / Case Manager**
**Work Schedule:** Full time, Monday - Friday, 7:00 am - 3:00 pm
**SUMMARY:**
Provide street outreach to youth in the Staten Island Community as well as handling a small caseload.
**RESPONSIBILITIES:**

• Completes a minimum of 12 hours per week of outreach services in the community, in order to inform youth of our programs.
• Create partnerships and community linkages with relevant resources within the community.
• Assist with client retention by conducting bi-monthly outreach calls to clients who have not been seen at the Youth Drop In Center.
• Maintain documentation of all outreach attempts and noteworthy client interactions.
• Conduct outreach calls to Crisis Programs to inform them when there are openings in Project Hospitality's Transitional Independent Living programs.
• Facilitate morning and afternoon workshops as needed to maintain client engagement.
• Assist with implementing rules and routines of the Youth Drop In Center, including wake-up and hygiene routines, in a manner that is dignified, consistent, and respectful.

## Qualifications

• Bachelors Degree or HSD/GED, with some college, preferred.
• Experience with vulnerable youth population needed.
• Outreach and engagement skills are required.
• Bilingual Spanish/English preferred.
• Clean valid driver's license required.
• Excellent communication skills both orally and in writing are needed.