Shift Leader (52186)

## Description
WE ARE HIRING!
Are you Relentless in the pursuit of excellence? Maybe even a little Rebellious (especially when it comes to food)? Do you believe
teamwork is the secret ingredient to achieving greatness? Do you want to be part of a TRIBE of people who stand together, operate
with purpose, and WIN… then Velvet Taco is the place for you!

The Perks

• Excellent Pay
• Paid Time Off accrued, starting with your first paycheck
• Health Benefits offered for Full-Time and Part-Time Team Members
• Commuter Benefits
• Laid Back Uniform & Cool Swag
• FREE Tacos!
• Kick Ass Culture that celebrates you being YOU!
• Oh, and if you’re inclined to get a Velvet Taco tattoo, our CEO will pay for it

The Job

• Manages the Hourly Team Members and interacts with Guests in a friendly, professional, and responsive way.
• Executes opening, mid, and closing duties daily following Velvet Taco’s standard procedures and recipe guidelines.
• Skilled at handling Guest concerns and guiding them toward a positive resolution.
• Adept at cash-handling, setting up POS drawers, performing comps and voids, and managing deposits during the shift.
• Presents self as a leader among the Team Members and one that motivates others to follow procedures, work with a sense

of urgency, and ensure a positive Guest experience

• Skilled at de-escalating issues between Team Members, making everyone feel heard.
• Supports Management with the inventory process.
• Always keeps food safety a high priority during the shift by performing line checks, checking shelf storage and expiration

dates for prepped food, and keeping the restaurant clean and in order.

• Manages the daily prep list and signs off on all prepped items to ensure adherence to our specifications and flavor profiles.
• It is a role model when it comes to maintaining an environment that is safe for our Team Members & Guests by enforcing

the use of cut gloves, keeping floors clean and dry, and removing any obstacles that may prevent a work or dining space.

• Communicates and delivers a friendly, welcoming, exceptional guest experience.
• Embraces feedback, is eager to learn, and takes accountability for their actions.
• Proficient in a fast-paced environment and manages time effectively.
• Is comfortable in all areas of the restaurant as it relates to culinary, hospitality, and Guest interaction

## Qualifications
**Our Values**

• **BE RELENTLESS (NEVER SETTLE)**You continually strive to learn and improve yourself, both personally and professionally. You are a self-starter with a strong attention to detail, solid organizational skills, and the ability to manage multiple priorities.
• **BE A REBEL**You have a strong drive to create high-quality work environments and deliver best-in-class results.
• **KICK ASS & TAKE NAMES**You have demonstrated the ability to lead and develop teams to drive awareness and sales.
• **STAND TOGETHER**You possess strong collaborative leadership skills, enabling you to establish and maintain effective relationships

**The Necessities

• Must be 21 years of age or older.
• 2 years of experience as a Shift Leader/Supervisor in a Restaurant Environment.
• Ability to work nights, weekends, and holidays depending on Restaurant needs.
• Regularly exposed to heat and/or humid conditions.
• Lunch and dinner rushes require constant multitasking in a fluctuating, fast-paced work environment.
• Allergen exposure to wheat, nuts, gluten, soy, and milk products on a regular basis
• Ability to stand for prolonged periods of time.
• Kneeling occasionally to reach low storage and refrigeration.
• Must be able to lift up to 25 pounds on a regular basis.
• Ability to handle stressful situations with compassion, composure, and professionalism
• Possesses a Food Handler's Certification and is comfortable working around food
• Possesses an Alcoholic Beverage Service Certification and complies with all regulations
• Close vision, distance vision, and peripheral vision are required
• Must possess dexterity to handle tongs, pots/pans, and other equipment**

• **Who WE Are!
• Velvet Taco is a temple to the liberated taco. We are a one-of-a-kind taco concept serving a chef-driven menu in a unique, funky
• fast-casual setting. Founded on the idea that tacos don’t have to be associated with Tex-Mex cuisine and can be made with the
• same care and quality ingredients as fine dining, Velvet Taco is where “anything goes meets the art of the possible.” Some cool
• things about us: we use only the freshest ingredients to offer a menu that explores the edge of multicultural boundaries, taking
• the taco to a whole new liberated level. We slowly roast our chicken and corn, use lots of booze in our margaritas, and make
• everything from scratch, which means our food tastes awesome! Our tacos may not change the world, but we think they’re pretty
• freakin’ great. The best part? Our kick-ass Tribe is at the center of it all!**
• **At Velvet Taco, we celebrate individuality! We are an equal opportunity employer and try to select and retain the best Team
• Members and Managers based on their job-related qualifications, regardless of race, color, creed, sex, religion, national origin,
• age, sexual orientation, gender identity, or medical condition**