Guest Services Setup Utility Attendant

## Description

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| **Primary Job Responsibilities** (Work that must be performed to fulfill job purpose) - Supports the Mission and Strategic goals of the Center. - Commits to working in and promoting a diverse workplace. - Conduct room set-ups including tables, easels, easel pads, markers and chairs. - Install Audio Visual equipment in rooms as requested. - Check with Guest Services Director and Sales Director to receive all daily updates. - Be prepared to clean up and re-set any rooms as required to assist in the daily events/functions of the center. - Replace and refurbish fixtures as needed (tables, chairs, A/V equipment etc.) - Move furniture and building items as required to support the Catering Staff. - Respond to emergency setup needs with guests, and staff. - Communicate regularly with Directors and staff to give a concise and thorough status report of all details of setup and A/V issues. - Identify and report maintenance issues that have not been corrected or need correction. - Assist with the ongoing maintenance and repair of all meeting rooms as needed. - Fill out quarterly maintenance reports on all meeting spaces. - Assist the housekeepers as needed/required for daily services. - Other duties as assigned and as needed. - Incumbent may be required to respond to needs after regular scheduled Center operations. - Check all interior and exterior building grounds for ongoing service. - Work with Housekeeping staff to ensure efficient information is shared regarding any special needs or other issues that may arise around guest relations. - Be pleasant and helpful at all times regarding guest needs. |

## Qualifications

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| **Critical Incidents (Examples of behavior that result in job success or failure)** - Willingness to attend and participate in professional growth training if required or requested. - Show leadership ability under stressful situations. - Ability to resolve conflict and motivate others. - Ability to participate as a team member. |

| **Requirements** - Ability to analyze and work in a technical and mechanical environment. - Ability to physically set up and operate audio visual equipment and devises, as needed. - Ability to physically lift and move chairs, tables and other conference center furniture. |