Sales, Business Development

## Description

**About Empire & Co.**

[Empire & Co.](https://www.empireoffice.com/?utm_source=chatgpt.com) is a leader in delivering innovative workplace solutions nationwide. With over 80 years of industry experience and more than 565 full-time employees, we partner with leading architects, designers, brokers, craftsmen, and manufacturers to create high-performing, cost-effective environments that solve business challenges and activate brands.

As the leading Steelcase dealer in the United States, we support a network of more than 500 manufacturers and deliver solutions that transform the way people work.

## **Overview**

Empire & Co. is seeking a **Sales & Business Development Representative** to join our growing team. This hybrid position is based out of our **Orlando, Florida office** and will focus on developing new business opportunities, strengthening client partnerships, and driving growth within the market.

The function of this position is to manage client expectations, provide quality-based products, and knowledge-based solutions. This position will be responsible for increasing market share and profitability by cultivating client trust through daily account oversight.

**Sales:**

• Update client on new product offerings and market trends.
• Exercise value engineering when interacting with client.
• Work with Marketing Department to provide updated materials and information to client.
• Seek out opportunities for ancillary products and additional services to offer up
• Provide prompt and courteous response to client inquiries, needs, requests, etc.
• Avail him/herself to client for face-to-face meetings over general phone and email communication
• Share Empire story and promote depth and breadth of resources he/she provides
• Promote the unique capabilities, knowledge, and expertise he/she possesses to client
• Remain cognizant and prepared for any anticipated client needs
• Possess an understanding of the competition for proper product positioning
• Negotiate with vendors additional discounting then forward to management for increased profitability
• Continually practice strategic social relationship building
• Carry out forecasting and strategic account plan

**Sales process:**

• Act as the "quarterback" throughout the sales process by facilitating and managing all steps involved
• Coordinate necessary actions as they are carried by the Account Coordinator or Project Manager
• Monitor all reports (waiting, unbilled or aging)

## Qualifications
## **Skills & Qualifications**

• Bachelor's degree or equivalent education and experience.
• Minimum 3 years of sales, business development, account management, or related experience preferred.
• Experience within commercial interiors, construction, contract furniture, or a related industry strongly preferred.
• Proven ability to develop new business and grow existing client relationships.
• Ability to read and interpret blueprints, CAD drawings, and construction documents.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint).
• Strong written, verbal, and presentation skills.
• Highly motivated, persistent, and skilled negotiator.
• Ability to work independently with little supervision.
• Strong organizational, time management, and problem-solving skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong relationship-building and client service skills.
• Comfortable presenting to architects, designers, contractors, and end users.
• Willingness to travel throughout Florida as needed to support clients and project opportunities.