Security Guard (Part Time)

## Description

Job Title

Security Guard / Member Experience Associate (Weekend)

Status

Part-Time, Hourly, Non-Exempt

Schedule

Saturday and Sunday, 7:00 AM – 5:00 PM

Pay Rate

$18.00 per hour

Department

Operations

Reports To

Director of Operations & External Engagement (in coordination with Member Experience Leadership)

Position Summary

The Security Guard / Member Experience Associate is a security-first frontline position responsible for maintaining a safe, orderly, and well-monitored facility at the YMCA of Yonkers.

This role serves as the primary licensed security presence at the Welcome Center and throughout the building while working alongside a Member Experience Associate as part of the YMCA’s two-person front desk coverage model. The position prioritizes facility security, safety monitoring, and incident prevention, while also supporting a welcoming and respectful member experience.

Essential Functions

Primary Responsibilities – Security & Safety

• Serve as the primary licensed security guard for the YMCA facility
• Maintain a visible security presence at the Welcome Center and throughout the building
• Conduct and document security rounds of the entire facility at least once per hour, including entrances, exits, locker rooms, corridors, program spaces, stairwells, and restricted areas
• Monitor for safety hazards, unauthorized access, suspicious activity, and policy violations
• Ensure doors, access points, and secured areas are properly controlled
• Enforce YMCA policies, membership access rules, and guest procedures respectfully and consistently
• Respond promptly to incidents, disturbances, or emergencies
• De-escalate conflicts calmly and professionally using trauma-informed practices
• Coordinate with YMCA leadership and emergency responders as needed
• Complete incident reports and hourly security logs accurately and on time
• Support emergency response procedures including evacuations, medical incidents, and lockdowns
• Maintain heightened situational awareness during peak hours, youth programming, and special events

Secondary Responsibilities – Member Experience Support

• Provide a professional, welcoming, and respectful presence to all members, guests, and visitors
• Support Welcome Center operations in coordination with the Member Experience Associate during high-traffic periods and special events
• Assist with basic member check-in flow, access verification, and wayfinding
• Help maintain an organized, professional, and safe front desk and lobby environment
• Provide general information regarding YMCA programs, schedules, and facility use
• Refer membership transactions and complex inquiries to Membership staff
• Observe member interactions and report concerns or safety issues to leadership
• Promote YMCA programs, events, and community initiatives
• Model YMCA core values of Caring, Honesty, Respect, and Responsibility
• Support inclusive practices aligned with the YMCA’s “Most Welcoming Place” and “Listen First” approach

Leadership Competencies

• Safety Awareness and Accountability
• Conflict Resolution and De-escalation
• Professional Presence and Judgment
• Emotional Intelligence and Inclusion
• Team Collaboration

Qualifications

• High school diploma or equivalent required; some college preferred
• Current New York State Security Guard License required, including 8-hour Pre-Assignment Training and 16-hour On-the-Job Training
• Minimum of one year of security, law enforcement, or related experience preferred
• Experience in community-based or public-access facilities strongly preferred
• Ability to remain calm, observant, and professional in dynamic environments
• Strong verbal communication skills
• Basic computer literacy
• CPR/AED certification required or willingness to obtain within 30 days
• Bilingual (English/Spanish) preferred

Work Environment and Physical Demands

• Ability to stand, walk, and patrol for extended periods
• Regular movement throughout a multi-area facility
• Occasional lifting or movement of up to 25 pounds
• Indoor, community-centered environment with frequent public interaction