Bank Teller (Part-Time) - Bloomington

## Description

***Location:*** *1801 E. Empire St., Bloomington, IL 61704*

***Anticipated Schedule****:* This position generally offers 20-25 hours per week. Shift days and duration are flexible depending on the candidate's availability. All shifts will fall within the business hours of 8:15AM to 5:15PM Monday to Friday, plus rotating Saturday shifts (4 hours).

CIBM Bank is seeking an enthusiastic and customer-focused individual to join our team at our Bloomington location as a Bank Teller! If you have a background in customer service, cash handling, or upselling, this might be the position for you! No prior banking experience is necessary – we'll provide all the training you need to succeed.

**Opportunity Description:**

• No Banking Experience Required: We believe in training our team for success, so prior banking experience isn't necessary. We offer comprehensive training to ensure you're confident and knowledgeable in your role.
• Customer-Focused: Use your passion for helping people to provide exceptional service, while promoting bank products and services to meet customer needs.
• Compensation: The budgeted wage for this position is $15-$17/hr.

**Key Responsibilities:**

As a Bank Teller, you'll play a vital role in delivering outstanding customer service by accurately processing transactions and ensuring a seamless experience for our customers. Your key responsibilities will include:

• Processing Transactions: Accurately handle cash, deposits, and withdrawals while adhering to bank policies and procedures.
• Promoting Bank Services: Recognize opportunities to refer customers to additional bank services such as Retail Banking, Commercial Banking, and more.
• Assisting Customers: Bank Tellers address inquiries, resolve issues, and support customers with their accounts, ensuring a positive banking experience.
• Contributing to Sales Goals: Participate in sales campaigns and educate customers on the benefits of various bank products and services.
• Administrative Support: Assist with account maintenance and provide support to other team members as needed.
• Compliance and Security: Ensure strict adherence to bank policies, security protocols, and regulatory requirements.

## Qualifications
**Qualifications:**

• While no prior banking experience is necessary, we prefer candidates with 1+ years of experience in customer service or related fields. Experience in cash handling, or upselling is a plus.
• Comfortable using standard office software and systems.
• Our Bank Tellers work in a professional office setting and will be required to use common office equipment like computers, phones, and security systems.
• Ability to lift up to 50 lbs. when necessary.
• A team player who thrives in a collaborative and respectful work environment.