Participant Advocate (After Hours)
SELF · Philadelphia, PA 19132
About The Role
## Description
**SHIFT:** 3p-11p**,** 11p-7a
**STATUS:** Part-Time (Non-Exempt)
**REPORTS TO:** Participant Advocate Supervisor, Program Director, and Assistant Program Director
**Position Summary:** The Participant Advocate provides supportive assistance to maintain a safe, welcoming, clean environment. Past Participant Advocate experience is strongly desired. Two years’ experience working in human services, preferably in a residential facility with individuals who may have challenges in the following areas: homelessness, substance abuse, and mental health, or an acceptable combination of equivalent skills and experience.
**Key Duties and Responsibilities**
- Provide supervision of the participants in the following areas: conduct, personal hygiene, chores, and compliance with the facility's Rules and Regulations.
- Complete facility checks before assuming responsibility and noting deficiencies during the shift.
- Complying with the privacy standards as they relate to the collection, maintenance, and use of participant-protected personal information.
- Responsible for providing a brief orientation to the participants on-site.
- Monitor participant activities, including but not limited to body search with metal detector upon entrance to the facility, searches of participants' sleeping quarters and storage locker/bags, and containers.
- Keep an accurate participant census.
- Complete quality written shift, incident, and weekly reports as well as intakes, MISILs, medication logs, and other pertinent paperwork in a timely manner.
- Responsible for the supervision of participant evening sign-in log (the OSH MISIL form).
- Responsible for the supervision of dispensing participants’ prescribed medications.
- Responsible for the collection and distribution of clean bed linen, towels, clothes when necessary, and toiletries as dictated by need and availability.
- Responsible for checking and securing fire doors and escape exits, touring the building and securing it every 60 minutes during the shift, and documenting as required.
- Responsible for maintaining order and cleanliness inside and outside the facility.
- Report issues to the Program Manager so that preventive measures can be taken to maintain the health, safety, and security of the participants, staff, and facility.
- Responsible for sharing observations and recommendations regarding the facility, participants, and staff relations to identify and solve problems and to ensure staff functions as a unified team.
- Responsible for informing the Assistant Program Director or Program Director of any unusual incidents and completing appropriate documentation.
- Responsible for performing other duties as assigned by the immediate supervisor and other management as required.
## Qualifications
**Education and Qualifications**
- High School Diploma or GED equivalent with a combination of acceptable training and experience in human services, including but not limited to homelessness, substance abuse, and mental health.
- Must be able to frequently stand, walk, sit, bend, and lift supplies that weigh between 25-50 lbs.
- Must be able to observe, hear, understand, and interpret participant behavior.
- Must be able to provide constructive feedback to the shift leader or designee to improve services within the facility.
- Must be competent in computer use, including Microsoft applications and the internet.
- Criminal background and clearance will be required.
**Knowledge and Skills**
- Must participate in all mandatory team meetings, department meetings, and training as required.
- Must have some flexibility with emergency requests, changes in work schedule, or assignments.
- Must be well organized, detail-oriented, task-driven, and able to work independently and set daily priorities by maintaining a weekly as well as a monthly schedule.
- Must possess strong verbal and written communication skills and be willing to assist whenever needed.
***SELF is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran and/or disability status.***
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