Alarm Technician

## Description

• This position involves performing service, installation, and/or inspection of systems, working independently and with team members
• The technician will seek and accept guidance from senior personnel while also providing guidance and support to those less senior
• The role includes assisting the Technician Manager (TM) as necessary
• Perform installation and service of low voltage systems in accordance with Federal Alarm minimum installation standards, the National Electric Code, manufacturer's instructions, and Federal Alarm Safety Policy
• Facilitate the service of common systems in your area through effective communication, leadership, and organization
• Service and repair common systems in your area
• Assist more senior personnel in the service of complex systems
• Provide training and support to less senior technicians
• Responsible for customer on-boarding
• Operate job-related mechanical equipment (bucket truck, scissor lift, trencher, etc.)
• Communicate work in progress according to currently accepted procedure
• Understand and complete all UL, FM, and other required paperwork, as require

## Qualifications

• A willingness to learn in an ever-changing industry
• Basic knowledge of low voltage electronic systems
• Ability to meet strict deadlines consistently
• Knowledge of Access, Fire, Intrusion, and CCTV
• Basic knowledge and understanding of IT and networking infrastructure
• Experience with hand tools and various power tools
• Basic computer skills (Microsoft Word, Excel and Outlook)
• An understanding of drawings, blueprints, plans, and job specifications
• Able to work well with individuals at all levels of the organization, as well as customers
• Able to work independently, with little or no supervision while still providing a team-oriented attitude
• Maintain proper dress code and appearance
• Possess a valid driver's license with a good driving record
• Willing to travel
• Be able to pass an extensive background check and drug screening process
• Able to obtain NICET I Certification
• Must be able to work weekends and evenings as needed