Service Coordinator

## Description

# Service Coordinator Float

**Location:** Multiple CTF Illinois Program Locations

**Schedule:** Full-Time | Monday–Friday, 8:00 AM–4:00 PM (hours may vary based on program needs)

**Pay Rate: $21- $23.50/hour**

## Join Our Team!

CTF Illinois is seeking a compassionate, adaptable, and motivated **Service Coordinator Float** to provide leadership and clinical oversight across multiple day program locations. This position is ideal for an experienced human services professional who enjoys variety, problem-solving, and making a meaningful impact in the lives of individuals with intellectual and developmental disabilities (I/DD).

As a Service Coordinator Float, you will provide temporary leadership support during staff vacancies, leaves of absence, new program start-ups, and other operational needs while ensuring high-quality services, regulatory compliance, and continuity of care.

## What You'll Do

• Lead and support day program operations across multiple CTF Illinois locations.
• Supervise, coach, and develop direct care staff to ensure quality services.
• Deliver person-centered programs that promote independence, choice, and community inclusion.
• Coordinate services with individuals, families, guardians, and interdisciplinary teams.
• Monitor documentation, financial records, and program compliance with agency, state, and federal requirements.
• Ensure the health, safety, and rights of individuals receiving services.
• Provide crisis intervention, behavioral support, and operational guidance as needed.
• Conduct site visits, quality assurance reviews, and continuous improvement activities.
• Travel between program locations to provide leadership support based on operational needs.

## Benefits

• Pay Rate: $21-$23.50/hr
• Comprehensive health insurance
• Optional vision, dental, critical illness, and accident insurance
• Company-paid short-term and long-term disability insurance
• Company-paid life insurance
• Paid holidays, sick time, and accrued vacation
• 401(k) retirement plan with company match
• Cell phone stipend

## About CTF Illinois

CTF Illinois is dedicated to helping people with intellectual and developmental disabilities reach their full potential through the power of **Communities That Transform Futures**. Our success is measured by the lives we touch through high-quality, person-centered programs and services.

Our work is fueled by dedicated staff, caring volunteers, and generous donors. We offer a wide range of community-based programs designed to meet the unique needs, goals, and choices of each individual we serve, supporting people and their families throughout every stage of life.

**CTF Illinois is proud to be an Equal Opportunity Employer.**

If you're looking for a rewarding leadership opportunity where you can make a meaningful difference every day, we'd love to hear from you.

**Apply today and become part of the CTF Illinois team!**

## Qualifications

## Qualifications

### Required

• Bachelor's or Master's degree in Social Work, Psychology, Counseling, Rehabilitation Counseling, Education, Family Therapy, Vocational Counseling, or a related Human Services field.
• Meet qualifications for QIDP and QMHP certification/training.
• Minimum one year of experience working with individuals with intellectual and developmental disabilities (I/DD) and/or mental illness.
• Valid Illinois driver's license with an acceptable driving record.
• Proficiency with Microsoft Office (Word, Excel, Outlook).

### Preferred

• Previous experience as a Direct Support Professional (DSP) or Registered Behavior Technician (RBT).
• Previous QIDP and/or QMHP certification.
• Additional experience supporting individuals with developmental disabilities.