Customer Service - 56

## Description

This position provides support to outside sales representatives and maintain current customer accounts. Inside sales representatives identify a customer's specific needs and recommend the best total solution for that customer. In doing so, the inside sales representative builds and maintains long-term business relationships with customers. Inside sales representatives work with all departments within Gas and Supply, making them a crucial part of our company.

***Experience***

Position requires 3 or more years of inside sales experience, preferably with an industrial or welding supply distributorship. If the applicant does not have sales experience, they must be very familiar and knowledgeable of welding equipment, safety equipment, and all major tools.

***Knowledge***

Knowledge of personal computers and associated business software (Microsoft Word and Excel preferred); knowledge of welding equipment, tools, safety supplies and equipment, and industrial equipment and essential to the position.

***Skills & Abilities***

Demonstrated ability to communicate effectively, both orally and in writing; ability to create customer quotes and process customer orders; ability to create and maintain solid, long-term business relationships with customers; ability to identify client needs; efficient and effective problem solving skills; ability to work quickly and accurately against deadlines; strong negotiation abilities; self-starter; must pay attention to detail.

## Qualifications

**Qualifications:**

• At least 3 years experience
• Must pass drug test
• Must pass background check
• A high school diploma or equivalent preferred