Banquet Housekeeper

## Banquet Housekeeper

**LINCOLNSHIRE, ILLINOIS**

**JOB DESCRIPTION**

**JOB TITLE: BANQUET HOUSEKEEPER**

**DEPARTMENT: CATERING**

**REPORTS TO: BANQUET CAPTAIN**

**ISSUE DATE: JUNE 15, 2026**

**PURPOSE AND PERFORMANCE GOALS**

Provide quality, value-added professional service in the culinary department to enable the Banquet department to exceed brand standards for food service, guest helpfulness, and guest friendliness. Provides support to Banquet Manager, Banquet Captain and Convention Service Manager to assure room setups and accommodations meet the guests’ needs.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

Provides professional meeting space available to clients through accurate room sets, timeliness of refreshes and consistently meeting all other guest needs. Essential duties and responsibilities include the following (other duties may be assigned):

• Provide the highest quality of service to guests by anticipating and exceeding their expectations.
• Ensure banquet space is clean
• Vacuum, wipe down walls and windows
• Clean, organize, and restock banquet areas
• Practice safety standards at all times and help maintain a safe property for guests and associates
• Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you go procedures
• Perform other duties as assigned

**SUPERVISORY RESPONSIBILITIES –** Not applicable

**QUALIFICATIONS**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**EDUCATION AND/OR EXPERIENCE**

High school diploma or GED. 6 months banquet experience, or equivalent combination of education and experience preferred.

**LANGUAGE SKILLS**

Must be able to communicate clearly with guests, customers, supervisors and fellow employees.

**MATHEMATICAL SKILLS –** Not applicable

**REASONING ABILITY**

Must be able to analyze routine data to make appropriate judgments regarding banquets processes.

**PHYSICAL DEMANDS**

Practice written safety standards and rules at all times. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift/push/pull 50 pounds. Requires ability to reach, grasp and feel. Frequently requires standing, walking, bending, crouching, kneeling, and reaching.

**HOURS**

Due to the business demands of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Also, depending on business demands, hours may be reduced at any time.

**- Employees are held accountable for all duties of job -**

Acknowledgement

I have read and understand all of the above. I have reviewed the duties for which I am responsible, and understand this job description may be modified in writing at any time. This job description excludes marginal functions, incidental duties and special projects which I may be required to perform when assigned. I understand that this document does not create an employment contract and that I am employed by RFMBG Lincolnshire, LLC ( Marriott Lincolnshire) on an “at-will basis”.