PT Ice Box Concession Attendant

## Description

**Promote the Hoffman Estates Park District and Triphahn Center Ice Rink by delivering high-quality service that meets and exceeds guest expectations at the Ice Box Concession Stand.**

**Supervision Received**

All work is performed under the supervision of the Bar & Grill Service Manager at Bridges of Poplar Creek Country Club.

**Essential Duties and Requirements:**

**General Administration**

• Open and close the Ice Box concession stand in accordance with established procedures.
• Maintain accountability for all cash banks and revenue collected during shifts.
• Operate the Point of Sale (POS) system for all food and beverage transactions.
• Prepare and serve menu items in a timely and efficient manner.
• Stock and replenish inventory as needed.
• Prepare and submit inventory/order requests to the Bar & Grill Service Manager.
• Maintain cleanliness and sanitary conditions in all work areas.
• Complete assigned side work duties.
• Adhere to dress code and grooming standards at all times.
• Wear required uniform and name tag during all scheduled shifts.
• Perform other related duties as assigned.

**Professional Expectations and Customer Service:**

• Greet all guests in a friendly, professional, and respectful manner.
• Provide courteous and attentive service at all times.
• Promote and describe daily specials or featured items.
• Communicate accurate and helpful information regarding park district services and programs.

**Safety, Health, and Loss Control**

• Support and follow all safety, health, and loss control policies established by the Park District.
• Maintain familiarity with and adhere to the Employee Safety Manual.

**Marginal Responsibilities**

• Communicate with residents, staff, and vendors via telephone as needed.

**Psychological Considerations**

• Ability to manage stressful situations involving the public and coworkers.
• Ability to respond promptly and effectively to guest needs.

**Physiological Considerations**

• Ability to work extended hours as needed.
• Ability to stand, walk, and climb stairs for prolonged periods.
• Flexibility to work varied schedules, including evenings, weekends, and holidays.
• Ability to work in challenging weather conditions.

**Environmental Considerations**

• Work may be performed indoors and outdoors, with occasional exposure to extreme temperatures.

**Cognitive Considerations**

• Ability to follow instructions and carry out assigned responsibilities effectively.

**Pay Rate**
$15–$18 per hour
The Hoffman Estates Park District is a proactive equal-opportunity employer.
## Qualifications
**Requirements:**

• Must possess a valid Illinois driver’s license.
• Must be at least 16 years of age.
• Ability to safely operate equipment required to complete assigned tasks.
• Capable of lifting up to 50 pounds without restrictions related to bending or twisting.
• Demonstrates the ability to interact with the public and fellow employees in a polite, professional, and businesslike manner.
• Willingness to become familiar with and adhere to all Employee Safety Manuals.
• Ability to perform additional duties as assigned.