Clinical Operations Resident

## Description

**JOB SUMMARY** (added March 2024)

The Clinical Operations Residency is a post-graduate program offering experience in MTM program administration. The resident will learn how pharmacists can impact the quality and rising cost of healthcare by providing patient-oriented medication therapy management (MTM) services.

**ESSENTIAL DUTIES & RESPONSIBILITIES**

• Develop and maintain clinical rules for the Insight™ Clinical Engine
• Implement and maintain clinical programs in accordance with clinical guidelines and CMS regulations
• Gain experience and be a Clinical liaison in the following areas:
• Quality assurance
• Data management
• Sales and marketing
• Research
• Network training and support
• Co-manage clients from a clinical perspective
• Attend calls, pull supporting reporting as applicable
• Assist in delivery of call follow-ups, answer client questions
• Manage the creation of Feature Interventions
• Participate in national industry meetings, trade shows, and client visits, as needed
• Manage the Clinical Task Queue
• Complete project and present in final analysis at the IPA Annual Meeting
• Complete project and present in final analysis at the IPA Advance Practice Forum
• Develop content and present topic in Clinical Rounds pharmacist training session
• Demonstrate end-to-end understanding of identification process
• Demonstrate ability to navigate reports and pull accurate information

## Qualifications
**KNOWLEDGE & REQUIREMENTS**

• Eligible for pharmacist licensure in the United States, Iowa preferred (must be licensed within 120 days of hire date)
• Proficient in Microsoft Office products
• Strong organizational and time management skills
• Ability to work collaboratively and independently while managing multiple projects,

assignments, and responsibilities

• Excellent communication and interpersonal skills
• Highly organized
• Must be able to manage competing demands and multiple priorities, while maintaining a strong attention to detail
• Solution-oriented
• Excellent time management skills
• Prioritization skills and goal setting
• Adaptable to learn new processes, concepts, and skills
• Ability to communicate across all levels of an organization, demonstrating professionalism and good judgment at all times
• Travel Requirements: Domestic and/or International, up to <10%

**EDUCATION & EXPERIENCE REQUIREMENTS**

• Minimum level of education or education/experience: Doctorate
• Doctor of Pharmacy degree from an ACPE-accredited College of Pharmacy,
• Eligible for pharmacist licensure in the United States, Iowa preferred (must be licensed

• within 120 days of hire date)
• **PHYSICAL REQUIREMENTS**
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing

**What’s In It For You?**

• Medical, Dental and Vision Plans
• Voluntary Benefits
• HSA & FSA
• Fertility & Family Planning Benefits
• Paid Parental Leave
• Adoption Assistance Program
• Employee Resource Groups
• Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
• 11 Paid Holidays
• Corporate Wellness Program
• 401k Roth Option Available – immediate eligibility
• 401k Employer Match

#LI-AV1
#LI-HYBRID