Servers - Banquets

## Description

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| **Job Overview** The purpose of this position is to interact with our guests and ensure they have a great experience when visiting an event at Double JJ Resort. Banquet Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. |

| Banquet Servicer will follow through with the proper and timely set-up and execution of banquet events. Set up includes tables, chairs, stages, dance floors and audio visual equipment. |

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| **General Responsibilities** - Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room are set as contracted. Confirm and setup A/V equipment needs to contract for the event. - Prepare rooms for use; adjusting lights, sound volumes, and temperature as needed for before guests arrive. - Be in communication with the lead catering staff regarding any special needs. - Assist in ensuring that the events are on time. Make adjustments as needed and relay that information to the appropriate personnel. - Maintain high standards of safety and cleanliness in all areas of the Conference Center. - Communicate any areas of need, problems, and concerns from guest to Banquet Manager. - If no upcoming events, have rooms in a readiness position for any possible site inspections. Ensure that meeting rooms are re-set for next event contract if it is within one day of previous event. - Keep inventory of all Conference Center equipment in order and stored in their appropriate areas. - Work with Guest Services to transport any and all items needed for an outdoor event not within the Conference Center and tent areas. - Provide all group guests with a lasting experience of the resort with intent for return business - Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses. - Delivering alcoholic and non-alcoholic drinks for service to your customers table. - Properly open and pour wine at the tableside. - Performing basic cleaning tasks as needed or directed by supervisor. - Adhere to grooming and appearance standards consistently. - Understands and can communicate products and services available at the resort. |

## Qualifications

**Job Qualifications**

*Education:*

• High school diploma or equivalent preferred.

*Experience:*

• Previous serving experience preferred.
• Excellent oral communication skills required.
• Positive interpersonal skills required.

**Physical Requirements/Work Conditions**

• Frequently lifts/carries up to 25 lbs
• Occasionally lifts/carries up to 50 lbs
• May be indoor or outdoor setting depending on outlet
• Varied weather conditions are expected
• Varying schedule to include evenings, holidays and extended hours as business dictates