Case Manager

## Description

**Job Purpose:**

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Provides case management by providing team-oriented case management services for Rawhide clients; coordinating the overall interdisciplinary plan of care for clients, from admission to discharge and aftercare; acting as a liaison between client/family, placing agency, and Rawhide treatment team, to ensure necessary care is provided promptly and effectively; overseeing alumni services, needs, requests, and scholarships.

**Job Responsibilities:**

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1. Ensures the therapeutic needs of clients and families are met by working collaboratively with the therapist and living unit personnel; advising individual clients; representing issues, needs, and progress; ensuring the family attends appropriate therapeutic activities.
2. Provides crisis support by maintaining availability to residents and living unit staff when called upon; collaborating with the living unit, support staff, and management team regarding the best course of action to help stabilize; developing methods to restore residents to the therapeutic environment.
3. Acts as a liaison to placing agencies and families by establishing and maintaining mutual understanding, cooperation, and collaboration; coordinating progress review meetings with parents and social workers; working collaboratively with internal care providers to ensure the needs of the clients are being met; keeping team members informed about goal progress, obstacles, treatment plan changes, and schedules.
4. Provides case management to support residents by developing treatment plans and aftercare; evaluating progress through written reports such as progress reports and discharge summaries; measuring results against standards and making necessary adjustments; establishing and maintaining cooperation and information flow between internal and external resources; assisting in identifying needed independent living skills; leading treatment team meetings and intervention meetings.
5. Maintains Rawhide's stability, reputation and mission by ensuring that case management of client is in keeping with the goals and philosophies of Rawhide, and state licensing regulations; participating in weekly Case Management meetings.
6. Provides aftercare services by advising clients and alumni; assessing client needs and ensuring client has full resources and services available for their transition into the community; assisting the client in transitioning back into the community through established aftercare plan; communicating needs to Case Management Supervisor; completing and routing alumni request-for-assistance forms and scholarship applications; documenting contacts, requests, and scholarships in Harmony.
7. Maintains historical reference by following procedures for retention, protection, retrieval, transfer, and disposal of records.
8. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; keeping informed of state licensing rules; establishing personal networks.
9. Protects the credibility of the Rawhide mission by complying with the Rawhide standard of conduct; setting an example, in words and actions, that is consistent with the values and beliefs of Rawhide.
10. Contributes to team effort by performing other duties as directed or assigned by supervisor.

• **ESSENTIAL JOB FUNCTIONS:**
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• Provides care management services for Rawhide client to ensure proper care is followed both at intake, during and aftercare.
• Serves as a liaison to placing agencies and families.
• Ensures therapeutic needs of the client are being met.

## Qualifications
**Job Qualifications:**
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• Either a bachelor’s degree in a social or behavioral science field with two years of related work experience, or a master’s degree in a social or behavioral science field
• Strong interpersonal, organizational and administrative skills
• Excellent written and verbal communication skills
• Sound decision making skills

• **Benefit Overview:**
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• Competitive Pay
• Medical, Dental & Vision Insurance
• Competitive 401k plan
• 10 paid Holidays
• PTO, VTO, Wellness Day, & Floating Holiday
• 5 Weeks Paid Sabbatical Leave
• Onsite Café (New London)
• Tuition Reimbursement
• Nature Trails/Waterfront on 700+ acres (New London)
• Onsite Fitness Center and Gymnasium
• Employee Assistance Program (EAP)
• Jury Duty Leave
• Bereavement Leave
• Paid Benefits for Birth or Adoption