On-Call Banquet Server *The Garland*

## Description
# The Garland Job Description

Position: Banquet Server

Department: Banquets

Division: FB

• **Position Purpose****:** Execution of food service. Clients and guests expect prompt, friendly, efficient and effective service at banquet events
• **Essential Job Functions****:**

• Banquet servers are responsible for delivering high standards of quality to our guests during their social or corporate event
• Banquet servers should be able to connect with clients and to create a relaxed environment during their meeting or dining experience
• Servers should be able to read and understand Banquet Event Orders ( BEO)
• Set up banquet room according to BEO including linen, silverware and glassware
• Greeting and seating the guests in a friendly and courteous manner
• Replenish beverages as needed clear empty glasses and bottles
• Servers will check their assigned stations and double check glassware, china and silverware to make sure they are free of spots
• Able to correctly serve and clear common breakfast, Lunch and Dinner menus
• Responsible to make certain that our buffets offer quality food and beverage
• Server should always attend to guests to make sure everyone is taken care of
• Responsible for reporting any hazard situations within their working area to immediate supervisor
• Attending pre- meal briefings learn and execute sequence of service
• Inform banquet manager immediately when guests have a special menu request
• Carry out assigned opening and closing side work in a efficient manner
• Perform any other task assigned by your supervisor that will ensure guest satisfaction

**Position Requirements****:**

• Must have basic knowledge on food and beverage preparation and service standards
• Ideal candidates will have at least 1 year of banquet server experience
• Knowledge of appropriate tables setting
• Ability to carry up to 50 pounds on a continuous basis throughout the shift
• Ability to operate beverage equipment e.g. coffee maker, ice tea maker
• Ability to provide guests with an attentive, efficient service process

• **Reporting Relationship****:**
• This position reports to the Director of Banquets
• **Exemption Status****:**
• Non-Exempt.