Internal Medicine Assistant

## Description

Upstate Veterinary Specialties is seeking a dedicated, compassionate, and detail-oriented Internal Medicine Veterinary Assistant to join our growing specialty team. In this role, you will support our Internal Medicine department by assisting with patient care, client communication, diagnostics, and daily workflow. If you thrive in a fast-paced environment, enjoy working collaboratively, and are passionate about providing exceptional patient care, we encourage you to apply.

### **What You’ll Do:**

• Support daily workflow and assist the Internal Medicine team in delivering outstanding patient care
• Safely restrain patients for examinations, diagnostics, and procedures using low-stress handling techniques
• Obtain and document accurate patient medical histories
• Process and prepare diagnostic samples
• Assist with procedural setup and anticipate the needs of doctors and technicians
• Educate and communicate with clients regarding patient care and treatment plans
• Coordinate appointments, scheduling, and follow-up communication
• Facilitate doctor and technician appointments to ensure efficient patient flow
• Maintain cleanliness and organization throughout the department
• Monitor and maintain inventory and supplies
• Assist other departments during non-peak times as needed
• Participate in department meetings, special projects, and hospital initiatives
• Proactively identify opportunities to improve hospital processes and the client experience

### **What We’re Looking For:**
**Experience**

• Previous Veterinary Assistant experience preferred
• Prior patient restraint experience preferred
• Familiarity with Fear Free handling techniques is a plus

**Education**

• Veterinary Assistant Certification preferred but not required

**Skills & Qualifications**

• Strong patient handling and restraint skills
• Excellent verbal and written communication abilities
• Exceptional client service skills
• Strong attention to detail and organizational skills
• Ability to multitask while maintaining accuracy
• Effective time management and prioritization skills
• Basic computer proficiency and typing skills
• Team-oriented mindset with a positive and professional attitude
• Ability to work independently while collaborating effectively with others

### Physical Requirements

• Ability to lift and carry patients or equipment weighing up to 50 pounds
• Ability to stand and sit for extended periods of time
• Ability to work at a computer and use a keyboard for prolonged periods

### **Schedule:**

• Mon-Thurs 7:00am-5:30pm **OR** Tuesday-Friday 7:00am-5:30pm
• Full-Time
• 40 hours per week

### **What We Offer:**
We support our team so they can do their best work.

• Competitive compensation: $18.00–$26.00 per hour
• Comprehensive benefits package
• PTO, 401(k), healthcare benefits, and more
• Opportunities for advancement in specialty veterinary medicine
• Continuing education opportunities, webinars, and cross-training
• Structured phase training program to develop and enhance assistant skills
• Exposure to multiple specialty departments through shadowing opportunities
• Employee appreciation events and a collaborative team culture

### **Working Environment:**

• Fast-paced specialty veterinary hospital setting
• Exposure to animal odors, noises, and bodily fluids
• Opportunity to work alongside highly skilled specialists and technicians

### **Ready to Make an Impact?**

Join the Internal Medicine team at Upstate Veterinary Specialties and play an essential role in delivering exceptional care to our patients and clients. If you are passionate about veterinary medicine, teamwork, and continuous learning, we would love to hear from you.

**Apply today and become part of a team built on Dedication, Compassion, and Knowledge.**