BARISTA

## Description

Job Purpose

• The Barista at Cescaphe Event Group is responsible for creating high-quality coffee beverages and providing exceptional customer service to guests. This role involves working in a dynamic event setting, ensuring guests have a memorable experience through excellent service and attention to detail.

Key Responsibilities

• Prepare and serve coffee and other beverages in accordance with company standards and guest preferences.
• Maintain cleanliness and organization of the coffee station and equipment.
• Engage with guests in a friendly and professional manner, addressing any inquiries or requests promptly.
• Collaborate with event staff to ensure seamless service during events.
• Monitor inventory levels of coffee supplies and communicate needs to management.
• Adhere to health and safety regulations while handling food and beverages.
• Assist in setting up and breaking down the coffee station for events.
• Continuously seek opportunities to enhance guest experience and improve service efficiency.

## Qualifications

Required Education

• High school diploma or equivalent preferred.

Required Experience

• Previous experience as a barista or in a similar food and beverage role is preferred.
• Experience in customer service and handling cash transactions.

Required Skills and Abilities

• Excellent communication skills and ability to interact with customers in a friendly and professional manner.
• Strong attention to detail and ability to follow specific recipes and instructions.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Basic math skills for handling cash and processing transactions accurately.
• Ability to stand for extended periods and perform physical tasks such as lifting and carrying supplies.
• Knowledge of coffee brewing techniques and equipment operation is an advantage.
• Ability to work flexible hours, including weekends and holidays, as required.