Medical Assistant

## Description

Patient Care

• Greet patients, verify identification, and prepare them for examination.
• Measure and record vital signs, height, weight, and other required clinical data.
• Assist with examinations and procedures under provider supervision.
• Collect specimens (urine, swabs, blood if certified), label, and prepare for laboratory processing.

Clinical & Administrative Support

• Document patient history, symptoms, and clinical data in the electronic medical record (EMR).
• Maintain clean and fully stocked exam rooms before and after patient visits.
• Assist with scheduling appointments, coordinating referrals, and managing patient communications.
• Support providers by preparing instruments, medical supplies, and equipment.

Compliance & Safety

• Follow all HIPAA, OSHA, and clinic safety standards.
• Ensure proper handling, storage, and disposal of biohazardous materials.
• Maintain accurate records and ensure documentation is always audit ready.

Patient Interaction & Service Excellence

• Provide clear instructions to patients before and after procedures.
• Demonstrate excellent customer service, empathy, and professionalism.
• Maintain patient confidentiality and foster a welcoming clinic environment.

## Qualifications

Required

• High school diploma or GED.
• Completion of an accredited Medical Assistant program (CMA, RMA, CCMA, NCMA, etc.).
• Current BLS/CPR certification.
• Proficiency in taking vital signs, basic procedures, and using EMR systems.
• Strong communication, organizational, and customer service skills.

Preferred

• Prior experience in a medical office, urgent care, or outpatient setting.
• Prior experience in a clinical trial setting
• Experience with phlebotomy and specimen processing.

Working Conditions

Onsite presence