PT WELCOME CENTER REPRESENTATIVE

## Description

WELCOME CENTER ASSOCIATE

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Welcome Center Staff at The Ocean County YMCA intentionally fosters a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined. Under the supervision of the Director of Membership Engagement, the Welcome Center Staff will be welcoming, friendly, courteous and attentive to members/guests. Must be able to work in a team-oriented setting.

## Requirements

• Preliminary shift schedule will be 3 nights a week 5:00pm-9:15pm.
• Demonstrate YMCA core character values of caring, honesty, inclusion, respect, and responsibility in all interactions with employees, members, staff and guests.
• Embrace and adhere to service excellence standards; staying current on YMCA services, programs and events, in order to provide outstanding service to our members and guests.
• Able to adapt to change and handle a fast paced environment.
• Answer phones in a professional and timely manner.
• Provide Cause-Driven Facility Tours to prospective members, following established tour guidelines and working towards making the sale at the conclusion of the tour.
• Use the Daxko system to process membership transactions, including membership sales and program registrations.
• Assist with additional tasks as needed, such as filing and making return phone calls.
• Responsible for maintaining a work area that is neat and organized.
• Must be at least 18 years of age.
• Excellent interpersonal and organizational skills. Previous customer service, sales or related experience preferred.
• Should posses general computer skills.

**Benefits:**

• Bi-weekly paycheck and direct deposit.
• Free membership at the OCYMCA if working 5+ hours a week.
• Free or discounted fitness classes and programs.
• Voluntary AFLAC insurance
• 403(B) Savings Plan
• Product/service discount program
• And more!