Y-KIDS ADMINISTRATIVE ASSISTANT

## Description

Provides administrative support to the Youth Development department while ensuring a quality experience to children and parents focused on YMCA core values: honesty, respect, responsibility, and caring. Ensuring the program is supported in all operational aspects and helping to maintain a positive relationship with the schools, staff, and parents.

Essential Functions

1. Reports directly to the Senior Youth Development Director.
2. Runs monthly reports and assists weekly with School Rosters.
3. Assist with maintaining records for staff hiring, training, and evaluations, for state licensing purposes.
4. Help to maintain updated program information and schedules. Ensure effective communication of information with parents, participants, YMCA staff, and school personnel as needed while maintaining confidentiality where applicable.
5. Assist in the identification and resolution of problems to ensure programs are meeting YMCA goals and community needs.
6. Follow YMCA policies and procedures, including those related to medical, disciplinary situations, child abuse prevention, and emergencies.
7. Have the understanding, ability, physical health, emotional stability, and good judgement to perform all aspects of the position.
8. Have a flexible schedule that will include nights and weekends.
9. Great written and oral communication skills, following proper grammar and spelling.
10. Maintains positive relations with parents and other staff. Models relationship-building skills in all interactions.
11. Be organized.
12. Other duties as assigned.
13. Work an average of 20-25 hours per week.

**Mission Advancement:**Accepts and demonstrates the Y's values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

**Collaboration:** Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

**Operational Effectiveness:** Makes sound judgements, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures, and report all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

**Personal Growth:** Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

## Qualifications

1. Must be 21 years of age or older.
2. Two years or more experience in an office setting.
3. Knowledge of office etiquette including superior customer service and phone skills.
4. Demonstrated proficiency in computer skills including Microsoft Office and Outlook.
5. Ability to use office equipment and other office tools.
6. Previous experience with diverse populations preferred.

**Benefits:**

• Bi-weekly paycheck and direct deposit.
• Free membership at the OCYMCA if working 5+ hours a week.
• Free or discounted fitness classes and programs.
• Voluntary AFLAC insurance
• 403(B) Savings Plan
• Product/service discount program
• And more!