Front Desk Associate

## Description


Embark on a fulfilling career journey at AmericInn in Rapid City, SD, where you'll find a workplace that offers much more than just a job. At AmericInn, you'll discover an environment where teamwork, dedication, and passion for hospitality come together to create memorable experiences for Guests and Associates alike.

**Convenient Location**: Situated conveniently with a bus stop across the street, commuting is hassle-free, making work-life balance more manageable.

**Strong Leadership:** Benefit from solid leadership, providing guidance, support, and fostering a positive work environment.

**Open Communication:** Experience an atmosphere of open and frequent communication, ensuring transparency and understanding throughout the team.

**Growth Opportunities:** Whether aspiring to advance within the hotel or the broader company, numerous opportunities for personal and professional growth await ambitious individuals.

**ZayZoon Benefits:** Enjoy the perks of ZayZoon, adding financial flexibility and convenience to your employment experience.

**Renovated Rooms:** Be part of a dynamic environment where renovated rooms enhance the guest experience, providing satisfaction and pride in the work accomplished.

**Backed by LIV Hospitality:** You'll thrive in your role with our comprehensive support and exclusive perks

• Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
• Dining Deals: Get discounts on food and beverages at our outlets.
• WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark.
• Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
• Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
• AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
• Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
• Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.

## Qualifications
**Responsibilities**

• Responsible for making room reservations and checking guests in and out of the Hotel.
• Issues room keys, Pamphlets, discount cards, etc.
• Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
• Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
• Arranges transportation for guests.
• Compute bills, post charges, collects payment and makes change for guests.
• Runs various reports - hand written and computer.
• Maintain the cleanliness and neatness of the front desk and lobby area.
• Wear a uniform up to property standards and nametag at all times on property.
• Other duties may be assigned to meet business needs.

**Other Qualifications:**

• Must be 18 years or older.
• Must have strong computer skills and ability to learn hotel property management system(s).
• Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
• Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
• Working knowledge of MS Office required, hotel property management systems a plus.
• Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.
• Dependable with reliable transportation and the ability to work a flexible schedule.
• Ability to stand for extended periods of time.

**Benefits for full-time Associates:**

• Health / dental / vision / life
• 401k plan with 3% match after one year of employment
• Company-wide discounts on hotel rooms and restaurants

• We offer daily pay to all Associates through ZayZoon!!!
• An equal-opportunity employer