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Residential Counselor (3839)
Charles River Center · Group Home (21) - Needham, MA 02492
About The Role
## Description
**Position Overview**
The **Residential Counselor** plays a vital role in developing and implementing **Individual Support Plans (ISPs)** and providing **direct care, training, and support** to residents. This includes:
- Assisting with **personal care** and **daily living activities**
- Implementing **behavior plans, medical protocols, and interventions**
- Supporting **vocational and community-based activities**
- All positions require **physical assistance** (e.g., lifting, transfers, emergency restraint).
- **Essential Duties & Responsibilities**
- **Resident Support & Care**
- Provide **direct care and supervision** in areas such as:
- Medical, dental, and personal care
- Social and communication skills
- Meal preparation and household management
- Travel training and financial management
- Religious practice (if desired)
- Implement, develop, and review **Individual Support Plans (ISPs)** and track progress.
- Assist residents in **abiding by housing rules** set by residents, landlords or Housing Authorities in accordance with applicable regulations.
- Transport residents to **activities and medical appointments**.
- Utilize **Positive Behavioral Supports** to promote resident well-being.
- Maintain **resident dignity and rights** in accordance with policies.
- Assist in **advocacy and training** related to human rights.
**Administrative & Compliance Duties**
- Complete **required documentation and reporting** in a timely manner per agency policies.
- Lead **weekly house meetings** to discuss:
- Recreation and meal planning
- House rules and general concerns
- Resident successes
- Maintain **financial records** for residents and program funds that align with regulatory requirements and agency policies.
- Obtain and maintain **state certification in medication administration** within the first six months.
- Adhere to **DDS and CRC regulations** regarding behavior management, emergency interventions and work policy.
**Awake Overnight Counselors (Additional Responsibilities)**
- Provide **personal care and health monitoring** while remaining **awake and alert**.
- Perform **housekeeping tasks** as assigned.
- Provide **emergency coverage** when necessary (not exceeding 70 hours/week without approval).
- **Required Skills & Competencies**
- **Core Skills**
- **Interpersonal Skills:** Builds positive relationships with residents, staff, and families.
- **Teamwork:** Works collaboratively to achieve department and agency goals.
- **Dependability:** Completes tasks accurately and consistently.
- **Communication:** Effectively conveys information in oral and written formats.
- **Planning & Organization:** Manages multiple responsibilities efficiently.
- **Initiative:** Demonstrates problem-solving skills and independent thinking.
- **Data Collection & Reporting:** Gathers and documents data accurately.
**Professional Responsibilities**
- Adheres to **company policies and procedures**.
- Maintains **attendance and punctuality** standards.
- Supports and enforces **agency objectives** through leadership and conduct.
## Qualifications
**Qualifications**
- **Education:** GED or equivalent.
- Experience working with **individuals with developmental disabilities** is a plus.
- **Valid driver’s license.**
- Successful completion of state and agency-mandated training:
- **First Aid/CPR** (within first month of employment)
- **DDS Medication Administration Certificate** (within first six months)
- **Safety Care/Legal Certificate** (within first six months)
- **DPPC/Fire Safety/Human Rights/Universal Precautions Certificate** (upon hire)
- **New Hire Orientation,** including completion of CORE Curriculum (within first three months)
- Knowledge of **Positive Behavioral Supports** is preferred.
- Strong **oral and written communication skills.**
- Must consent to a **Criminal History Background Check (CORI)** and release of information from agencies such as the **Disabled Persons Protection Commission (DPPC)** and **Department of Developmental Services (DDS).**
- Must be able to perform essential duties with reasonable accommodation.
- Proficiency in **Microsoft Office applications**.
**Language Skills**
- Must be **fluent in English**.
- Ability to **read, interpret, and write** reports and safety guidelines.
- Effective **verbal communication** with residents, families, and staff.
**Physical Demands**
- **Regularly required** to sit, stand, walk, stoop, kneel, or crouch.
- **Frequent use of hands** for tasks and reaching.
- Ability to **lift and maneuver up to 100 lbs** (assistance provided when possible).
- Ability to lift:
- **Up to 30 lbs** (floor to waist)
- **10-15 lbs** (waist to overhead)
**Reasoning Ability**
- Ability to **follow detailed written and oral instructions**.
- Strong **problem-solving skills** for daily responsibilities.
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