Temporary IT Hardware Deployment Technician

## Temporary IT Hardware Deployment Technician

**Please make sure to complete all the questions in the application and continue through to the end in order to sign and submit it. This is an in-office position in Irving, TX**

**P****osition Summary:**We are seeking a Temporary IT Hardware Deployment Technician to support our Service Desk Hardware Team with a large-scale Windows 11 PC deployment initiative. This is an entry-level role ideal for someone who has a basic understanding of PC hardware and Windows 10/11 and is comfortable following detailed instructions and processes.

This position will work on-site in our Irving, TX office, assisting with packaging, shipping, receiving returned devices, imaging PCs, inventory updates, and occasional remote support to help end users set up their new computers.

**E****ssential Duties and Responsibilities:**

• Prepare, pack, and ship Windows 11 PCs to end users
• Receive and unbox returned PCs from end users
• Follow documented procedures (SOPs) to:
• Reimage Windows 10 PCs to Windows 11
• Apply required configuration steps as directed
• Perform basic hardware tasks, including:
• Hard drive replacements (in specific scenarios based on supervisor instructions)
• General troubleshooting of PC boot/setup issues
• Perform frequent data entry tasks to maintain accurate inventory records in the company asset management system
• Communicate with end users as needed to provide remote assistance with first-time setup of new PCs
• Maintain an organized workspace and follow handling procedures for IT equipment
• Ability to lift and move boxed IT equipment (typically up to ~30 lbs)
• Ability to stand, bend, and work hands-on with computers for extended periods
• Ability to unpack, organize, and handle equipment safely and carefully

**Q****ualifications Required:**

• Basic understanding of PC hardware (desktop/laptop components, peripherals, cables, etc.)
• Familiarity with Windows 10 and Windows 11
• Comfort following step-by-step written instructions and procedures (SOPs)
• Strong attention to detail and ability to perform repetitive tasks consistently
• Proficient in spoken and written English (for end-user communication and ticketing/inventory notes)
• Ability to work full-time on-site in Irving, TX, Monday–Friday

## Qualifications