Lead Tech/Crew Chief

## Description

**ServiceMaster Restore® – Water, Fire & Smoke Damage Restoration**

At **ServiceMaster Restore**, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced **Lead Restoration Technician / Crew Chief** with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with **IICRC S500 and S700 standards**.

This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance.

**Key Responsibilities**

• Lead **water damage restoration, fire and smoke mitigation, and related remediation projects**
• Direct daily jobsite operations for technicians and subcontractors
• Perform and verify **moisture inspections, moisture mapping, and psychrometric calculations**
• Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management
• Set up, monitor, and adjust drying, filtration, and air scrubber equipment
• Oversee controlled demolition and removal per approved scope
• Enforce PPE usage, containment, and cross-contamination control
• Conduct quality control inspections to ensure compliance with **IICRC standards and company SOPs**
• Document moisture readings, equipment placement, job progress, and photos using restoration software
• Communicate professionally with customers, adjusters, and internal teams
• Train, mentor, and evaluate technicians at all skill levels

**Why Join ServiceMaster Restore?**

• Competitive compensation with overtime potential
• Company-supported advanced IICRC certification and leadership training
• Clear advancement path to Project Manager, Estimator, Operations Manager, or Senior Leadership
• Stable, year-round work in essential disaster recovery services
• Opportunity to lead meaningful projects that directly help communities recover

ServiceMaster Restore franchise locations are independently owned and operated.
## Qualifications
**Required Qualifications**

• 3–5+ years of experience in **restoration, mitigation, or disaster recovery**
• Demonstrated leadership or crew lead experience
• Valid driver’s license with acceptable driving record
• Ability to lift 50+ lbs and work in physically demanding environments
• Availability for emergency response and on-call rotation

**Preferred Qualifications**

• **IICRC WRT and FSRT required; ASD, AMRT, or additional certifications strongly preferred**
• Strong understanding of **drying science, psychrometrics, and material behavior**
• Experience with insurance-driven restoration and adjuster coordination
• Proficiency in restoration documentation and job management software
• Experience assisting with job scoping, supplements, and scope validation