Systems Engineer

## Description

Job Title: Systems Engineer

## Department: Information Technology
Employment Type: Exempt, 12 month (1.0 FTE), Full-Time Staff
Salary Range: $75,000 - $93,000

Job Summary

The Systems Engineer facilitates the operation and upkeep of essential Windows and Linux servers and services, ensuring the reliability and security of core university infrastructure in support of the academic and administrative mission of Eastern Mennonite University.

Technical Environment

• Server OS: Windows, Linux
• Directory: Active Directory, MS Entra, Google
• Languages: UNIX shells, Python, Windows Powershell
• Enterprise Storage/Backup: CommVault, AWS S3
• Cloud: AWS, Google, Microsoft
• Certs: (SSL) Entrust, (SSO) Microsoft Entra
• Virtualization: VMWare, Microsoft, AWS AppStream, HyperV
• Domain: Windows
• Printing: PaperCut
• Telecom: MS Teams Phone
• Access Control: Genetec
• Emergency Communications: Rave, Alertus

Duties/Responsibilities

• Administering and monitoring all physical and virtual infrastructure components, including Windows and Linux servers, KVMs, storage arrays, and backup systems
• Server and system patch management
• Operation and upkeep of campus network computer systems
• Disaster recovery planning
• Creating and deploying automation scripts to enhance operational efficiency and minimize manual intervention
• Collaborating on systems architecture and design, with a focus on scalability, security, and long-term operational simplicity
• Provide technical guidance and troubleshooting escalation support
• Implementing and enforcing security policies and protocols, including identity management, endpoint protection, and least privilege access principles
• Creating and maintaining system documentation
• Conducting regular system audits to ensure compliance with industry standards and best practices
• Spearheading and managing technical initiatives involving infrastructure enhancements, migrations, and the deployment of new systems

Technical Skills

• Experience managing a Windows domain
• Strong knowledge of network protocols, including TCP/IP, DNS, DHCP, and routing protocols
• Proven proficiency in the administration, configuration, and optimization of enterprise virtualization platforms
• Proficiency in scripting languages such as PowerShell or Python
• Proven proficiency in the administration and optimization of enterprise-scale backup and disaster recovery solutions
• Strong knowledge of authentication, MS MFA and MS SSO
• Proven ability to apply foundational project management principles to technical initiatives involving infrastructure enhancements and deployments

Core Competencies

• Proven ability to take initiative, establish objectives, and effectively prioritize diverse workloads to satisfy deadlines
• Ability to complete assignments in a timely manner and consistently communicate project status and progress
• Excellent verbal and written communication skills, with proven ability to collaborate effectively with diverse constituents and function as a team member.
• Demonstrated ability to think strategically, critically, and creatively.
• Ability to maintain confidential information and materials.
• Flexibility to balance competing initiatives, multi-task between project development and customer support, and adapt to changing business and technical requirements
• Proven excellence in complex analytical assessment and technical troubleshooting.

Education and Experience

Bachelor's degree in information systems, computer science, or similar field; or equivalent work experience. A minimum of four (4) years of experience in technical computer-related roles, with a specific focus on administering an enterprise network environment supporting over 1,500 devices and 3,000 users.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands and fingers, to handle, or feel. The employee is occasionally required to stand, walk, and climb or balance. Specific vision abilities required by this job include close vision. The po

**Physical Requirements:**

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands and fingers, to handle, or feel. The employee must have manual dexterity for working with computer components. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 50 pounds when carrying equipment. Specific vision abilities required by this job include close vision. The employee must occasionally travel to meetings and conferences off campus, which may include some overnight travel.

Supervisory Responsibilities

None

Why Work at EMU?

At Eastern Mennonite University, we offer a comprehensive and competitive benefits package designed to invest in your health, financial security, and future. Eligible full-time employees enjoy robust medical, dental, and vision insurance with an employer-supported Health Savings Account (HSA), as well as employer-paid life, short-term, and long-term disability plans. We support your long-term goals with a 403(b) retirement plan featuring a generous employer match, alongside invaluable work-life balance perks including paid time off and vacation time, paid holidays, a confidential Employee Assistance Program, and a generous tuition remission benefit. Come join a campus community f