Shift Manager (Cinnabons Oakridge Mall - San Jose, CA)

## Description

**Lead the Roll — Become a Cinnabon Shift Manager!**

**Our Mission:** To create moments of joy through world‑famous cinnamon rolls and exceptional experiences.

**Your Mission:** Bring that mission to life—every single shift.

Since day one, **Cinnabon** has been known for warm, irresistible treats, iconic Makara® cinnamon, and unforgettable aromas that turn everyday moments into something special. Now we’re growing our team and inviting **motivated, people‑first leaders** to step into a **Shift Manager** role.

If you’re ready to blend leadership with positivity and pride, this is your moment.

As a **Shift Manager**, you’re more than a supervisor—you’re the heartbeat of the bakery. When the General Manager or Assistant Manager is away, you keep operations running smoothly, the team energized, and guests leaving happy (and satisfied!).

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**What You’ll Do:**

• Lead the team and serve as the go-to leader during your shift
• Maintain high standards for product quality, service, cleanliness, and food safety
• Motivate and coach team members to deliver excellent guest experiences
• Handle challenges confidently—from team needs to guest concerns
• Know when to escalate issues to store leadership

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• **Perks You’ll Love:**

• Key holder opportunities with open/close responsibilities
• Flexible scheduling with **20–40 hours per week**
• Free on-duty shift meals + employee discounts on Cinnabon favorites
• Training and development opportunities to support career growth
• Free uniforms
• Eligible benefits may include: health insurance, life insurance, and 401(k)

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## Qualifications
**What We’re Looking For:**

• Must be **18 years or older**
• **3–6 months** of first-line supervisory experience preferred
• Flexible availability (weeknights, weekends, and holidays)
• TB clearance required (if applicable by location)
• 0–1 year of food service or retail experience
• Ability to stand, bend, scoop, and stay active throughout your shift
• Comfortable working in warm and cold environments (ovens, prep areas, walk-ins)
• Basic math and computer skills (Microsoft, POS systems)
• Ability to taste-test products for quality
• Cash handling and customer service experience a plus
• Food handler certification (current or obtained within 30 days)
• High school diploma or equivalent experience
• Comfortable using smartphones, tablets, and POS technology
• General knowledge of food service or bakery operations is a bonus

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• **Ready to Lead with Flavor?**
• Join the **Cinnabon team** and roll your passion, leadership, and future into one sweet opportunity.
• **Apply today and help us serve joy—one cinnamon roll at a time!** **🍥**