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SO
Ice cream & Coffee, Concessions, Food & Beverage
SHEPHERD OF THE HILLS DEVELOPMENT LLC · Shepherd of the Hills Development LLC - Branson, MO 65616
About The Role
## Description
Looking for friendly and outgoing folks to help in our Ice Cream, Coffee, Candy shop as well as at our various concessions stands.
**Come Join US At The Shepherd of the Hills**
To successfully perform this role, employees must meet the following requirements
- Deliver friendly, professional, and efficient guest service at all times, creating a positive experience for every visitor
- Maintain thorough knowledge of food and beverage menus, ingredients, preparation methods, and pricing
- Accurately take orders, operate point-of-sale (POS) systems, handle cash, and process credit card transactions
- Prepare, serve, and present food and beverages according to Shepherd of the Hills standards and health regulations
- Maintain a clean, organized, and sanitary workstation at all times, including front- and back-of-house areas
- Follow all food safety, and sanitation, laws and guidelines, including holding or obtaining required certifications
- Comply with all company policies, procedures, and appearance standards
- Work effectively as part of a team and communicate clearly with supervisors and coworkers
- Adapt to working in multiple food & beverage locations as scheduled
- Handle high-volume service periods while remaining calm, efficient, and guest-focused
- Refrain from allowing friends or family members to loiter in work areas while on duty
- Perform opening, closing, and side work duties as assigned
## Qualifications
**Food Safety**
- Food handler's permit or ServSafe certification (or willingness to obtain upon hire)
- Knowledge of basic food safety and sanitation practices.
- Ability to lift, carry, push, or pull up to 30–50 pounds
**Skills & Abilities**
- Ability to operate a POS/cash register and handle cash accurately.
- Basic math skills for making change and processing transactions.
- Ability to follow recipes and portion standards consistently.
- Strong customer service and communication skills.
- Ability to multitask in a fast-pased environment.
**Physical & Scheduling Requirements**
- Ability to stand and walk for extended periods
- Ability to lift, carry, push, or pull up to 30–50 pounds
- Ability to work outdoors and indoors in varying weather conditions
- Availability to work evenings, weekends, holidays, and special events as required
- Flexible availability including evenings, weekends, and holidays
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