Outreach Specialist (Yucca Valley)

## Description

Reach Out is a nonprofit 501(c)(3) organization that has been serving the Inland Region of Southern California since 1969. Reach Out’s mission is to strengthen communities by bringing people together to solve our region’s toughest issues: breaking barriers to education achievement, expanding economic opportunities, and creating safe, healthy, and innovative communities. Our aim is to be an effective, positive disruptor of the inequitable status quo. Our core work of strengthening communities takes many forms, from direct services to youth and families, to deep root cause work in building the health and quality of life in our region.

Reach Out is seeking team members who are passionate about building an equitable Inland Empire, and who recognize that, collectively with our partners, we will be the ones who will ultimately shift mindsets, policies and practices toward equity, justice, and prosperity for all our residents. We support the rights of immigrants, the LGBTQ+ community, and persons living with disabilities. If you hold these same values and goals, Reach Out offers a stellar work culture, a rich benefits & retirement package, and the opportunity to use your talents to build a region where all can thrive.

**BASIC POSITION FUNCTION**

Under the supervision of the Program Manager, the Outreach Specialist will function as a member of a multidisciplinary team. The Outreach Specialist will perform liaison functions, between assigned program and providers and the community, clients, and/or public. The Outreach Specialist are further tasked with identifying clients, and or public needs and assisting in meeting those needs by providing referrals to various health and community services. Primary responsibilities include facilitation of health improvement, health promotion, disease prevention activities, and coordination with regional programs and other partners within the community.

• $24.16/hr per hour

**Benefits:**

• Four-day work week to support work-life balance.
• Cost and no-cost options for health insurance.
• Reach Out pays 100% of its employee’s dental, vision, and life insurance.
• Employee Assistance Program (EAP).
• Paid personal time and sick leave.
• 7 holidays per year.
• 403(b) retirement plan with match after 1 year.
• Professional development.
• Work laptop provided.

**ESSENTIAL DUTIES/RESPONSIBILITIES**

Community Engagement

• Assist clients/patients with navigation of the health care system and processes, including Medication Assisted Treatment for opioid addiction.
• Assist clients/patients in completing forms/applications required to receive needed services or community resources, as required by referral agencies.
• Facilitate referrals for appropriate health information and services as recommended by the provider and health plan.
• Will make home visits to contact clients regarding missed or broken appointments, and to follow-up on services provided by designated health care providers
• Refers clients to appropriate care providers regarding social issues and health problems
• Provide clients/patients with community resources as needed.
• Provides basic health information to clients / patients
• Provide one-on-one education on diseases and encourage clients/patients to adopt self-management skills.
• Act as a navigator for clients/patients to achieve desired health behaviors
• Provides orientation to clients / patient regarding program services available to them
• Assists clients / patient in obtaining temporary transportation
• Teach community groups/organizations to promote health and educate on Medication Assisted Treatment.
• Speak with diverse populations about health programs in a sensitive and culturally competent manner.
• Proactively anticipate and address client’s/patient’s present and future healthcare challenges, advocate for solutions from an equitable perspective while taking into account the social determinants of health.
• Assist with health screenings in the community.
• Perform door-to-door outreach for community education on availability and range of health services, and to locate clients in the community in need of services
• Conduct surveys to determine community needs and collect statistical information
• Participates in community outreach activities

Administrative

• Schedules medical, dental and behavioral health appointments and follows up on missed or broken appointments
• Schedule and/or deliver health education classes in designated communities.

Professional Development

• Attend agency-approved workshops, conferences and conventions related to this position.
• Attend all agency training sessions and staff meetings.

OTHER REQUIREMENTS

• Willingness to sign a Training Agreement, if required, for participation in mandatory trainings related to program compliance and government funding requirements.