Benjamin Harrison YMCA - Member Services Representative

## Description

Benefits Include

• Free YMCA of Greater Indianapolis Membership
• 20 Hours Per Week of Free Child Care
• Flexible Hours/ Scheduling
• Retirement
• Discounted Program Fees
• Professional Development

The primary function of this position is to provide excellent member services.
## Qualifications

• A high school diploma, or its equivalent, is preferred, basic member service skills and minimum 3-4 years customer service experience is required.
• Minimum of 16 years of age.
• Computer proficiency using standard word processing and data entry skills.
• Ability to learn, process and use YMCA software programs.
• Math and calculator proficiency.
• Know and understand how to use the telephone system and voice mail.
• Filing and basic office procedures.
• Must be capable of establishing and maintaining positive relationships with staff, parents, program participants, and with the general public.
• Must be able to work as a team member and possess the core values that meet the YMCA mission.
• Ability to maintain confidentiality regarding personal information on children, family and YMCA staff.
• Maintain current certifications in First Aid, Safety & Risk Management, Child Abuse Prevention and New Employee Orientation, and other department/Branch designated training, or the ability to obtain within 60-90 days of employment.