Managing Director, Employee Benefits

## Description

**Brady, Chapman, Holland & Associates** (BCH) is actively seeking a strategic and results-driven **Managing Director of Employee Benefits** to lead and elevate our growing Agency.

This is more than a leadership role — it’s an opportunity to **shape the future of our Employee Benefits department**, drive meaningful growth, and build a high-performing team that delivers innovative, client-focused solutions.

In this role, you will be responsible for **driving the strategy, growth, and operational excellence** of the Employee Benefits department. You’ll lead client strategy, carrier relationships, team development, and overall service delivery for employer-sponsored benefit programs — playing a critical role in client retention, new business development, and ensuring BCH continues to deliver customized, forward-thinking solutions.

If you’re a proven leader who is passionate about developing talent, strengthening client relationships, and driving strategic growth, we’d love to connect.

**Responsibilities**

• Lead, coach, and develop the Employee Benefits team, fostering a high-performing and collaborative environment
• Partner with executive leadership to define and execute the growth strategy for the Employee Benefits practice
• Oversee recruitment, development, performance, and retention of Benefits Advisors
• Manage day-to-day operations of the department, ensuring efficiency and high-quality service delivery
• Provide thought leadership on industry trends, compliance updates, and emerging benefit solutions
• Build and maintain strong relationships with insurance carriers and vendor partners
• Stays current on market trends, new products and vendor capabilities.
• Partner with clients and/or the Employee Benefits team members to develop multi-year benefits strategies that align with the client’s business goals and employee needs.
• Identify resources to education, implement and maintain client facing employee benefits compliance.
• Drive continuous improvement initiate across the employee benefits department.
• Participates in finalist presentations, RFT response, and strategic prospecting efforts
• Identify opportunities to expand client relationships and cross-sell services
• Ensure compliance with all applicable federal, state, and local regulations
• Oversee benefits communication strategies and implementation of plan changes
• Directs, monitors, and implements Agency processes and procedures relating to the placement of Benefits programs and use of Agency systems.
• Monitors and audits the proper use of Agency policies and procedures as it relates to BCH systems including, but not limited to Benefit Point, Outlook, Employee Navigator and ImageRight.
• Conducts a minimum of one client meeting, and one account specific carrier meeting with a Benefits Advisor or Service Account Manager, quarterly.
• Resolves account challenges using integrity driven by strategic negotiation.
• Manage departmental budget, forecasting, and carrier production results
• Resolve complex client and account challenges through strategic negotiation
• Represent the agency at industry events, carrier meetings, and networking opportunities

**Education and Experience**

• 8–10+ years of Employee Benefits experience within a brokerage or consulting environment
• 3–5+ years of leadership or management experience
• Strong knowledge of group benefits plans, funding mechanisms, compliance regulations, and market trends
• Proven ability to manage client relationships and deliver strategic solutions
• Experience developing and leading high-performing teams
• Strong communication, negotiation, and presentation skills
• Collaborative, solutions-oriented mindset
• Active Life & Health license (or ability to obtain)
• Bachelor’s degree in business or a related field is highly

**Required Skills & Abilities**

• Strong understanding of the commercial Employee Benefits marketplace, including products, funding strategies, and market trends
• Knowledge of Employee Benefits marketing strategies and best practices for account management
• Solid understanding of regulatory and compliance requirements related to employee benefits
• Collaborative, solutions-oriented mindset with the ability to think strategically
• Excellent interpersonal skills with the ability to build and maintain relationships with clients, carriers, and internal teams
• Strong organizational skills with a high level of attention to detail
• Analytical and problem-solving abilities to navigate complex client needs
• Proven leadership and supervisory skills
• Strong verbal and written communication skills

**Physical Requirements**

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.

**Ready to Make a Real Impact?** Apply now and become a key player in our fast-growing brokerage!

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