Environmental Services Aide

## Description

**POSITION SUMMARY:**

The Environmental Service Aide is responsible for maintaining the cleanliness of the Hospital’s various facilities and performs a variety of cleaning techniques in support of maintaining a sanitary, safe, and attractive health care environment for patients, residents and the staff.

***This position description is intended to identify some of the duties and responsibilities of this position. MODOC MEDICAL CENTER reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in this position description, at MODOC MEDICAL CENTER’S sole and absolute discretion.***

**POSITION RESPONSIBILITIES:**

General Competencies

1. Always demonstrates a professional behavior, both when on duty and as a representative of the hospital outside of normal work hours.
2. Always demonstrates a positive working relationship with patients, visitors and facility staff. Respectfully to managers and supervisors.
3. Demonstrates organizational ability and time management.
4. Produces deliverable products on time, within budget with minimal direction.
5. Demonstrates the ability to compile and organize data using Microsoft Office Applications. Ability to make appropriate recommendations or conclusions, given the data obtained.
6. Maintains an organized set of records, delivers records immediately upon request, for the functions that are performed within the scope of this job.
7. Communicates appropriately, respectfully, and clearly to directors, managers, and coworkers. Accepts direction as provided without questioning authority, within the chain of command.
8. Performs all assigned tasks accurately.
9. Takes direction from others to include those employees of other departments with which he/she works on a temporary basis in accordance with the chain of command.
10. Demonstrates ability to effectively use office machines in the performance of job functions.
11. Answers phone calls, assists public, and forwards appropriately if necessary in a professional and friendly manner.
12. Performs other duties as assigned.

Specific Competencies

1. Responsible for clean work station and equipment. Maintains cleanliness of Environmental Services Housekeeping closets and linen closet. Stocks incoming laundry in linen areas.
2. Ensures all assigned areas of the facilities are clean, sanitary, and aseptic by scouring, scrubbing, mopping, polishing, using germicides, dusting and vacuuming.
3. Required to clean/disinfect floors, including sweeping, dusting, damp/wet mopping, polishing and vacuuming. Maintains cleanliness of all floors at all times. Handles and cleans up emergency spills. Reports any hazardous situation immediately.
4. Keeps walls, doors, furniture, fixtures and ceilings clean by washing, dusting, spot cleaning, disinfecting, deodorizing, etc.
5. Removes dirt, dust, grease, film, etc. from equipment and other surfaces, using proper cleaning and disinfecting solutions.
6. Daily cleaning of patient rooms, their bathrooms and patient care areas.
7. Daily cleaning of public restrooms, common areas, and staff dining rooms.
8. Cleans SNF Residents’ dining room per occurrence procedures.
9. Cleans clinical areas and procedure rooms per Hospital occurrence procedures.
10. Cleans patient bath and shower rooms per Hospital occurrence procedures.
11. Cleans isolation rooms using established procedures.
12. Gathers, lifts and transports trash and soiled linen throughout the facility in a clean and safe manner. Handles hazardous waste appropriately and thoroughly understands and follows the approved Infection Control Policies and Procedures.
13. Monitors cleaning equipment and report irregularities and malfunctions to Supervisor.
14. Uses housekeeping supplies appropriately and effectively. Monitors supplies and reports inventory levels to Supervisor. Prepares Requisition Forms for the ordering of supplies and forwards to Supervisor for approval.
15. Replenishes towels, linens, restroom/bathrooms supplies in all areas of facility as needed.
16. Moves furniture and equipment in the scope of the job duties.
17. Reads and understands Operation Manuals, Policy Procedure Manuals, Material Safety Data Sheets (MSDS) Manual, and other departmental manuals to remain knowledgeable on the proper usage of the procedures and equipment usage.
18. Continually demonstrates a culture of high safety standards and quality during the entire course of course of this job.
19. Assists in the orientation of new personnel in the Environmental Services/Housekeeping Department.
20. Performs all aspects of duties and responsibilities in a manner that optimizes patient safety.
21. Able to apply common-sense understanding to carry out detailed but uninvolved written or oral instructions.
22. Able to deal with problems involving a few concrete variables in standardized situations.
23. Must effectively interact with patients and health team members while maintaining quality standards. Always introduces self to patients, families and visitors.
24. Demonstrates the knowledge and assessment skills necessary to communicate, educate, and provide a therapeutic and safe environment for age-specific groups served. Maintains and ensures age-specific precautions at all times.
25. Respect diversity of each individual’s values, cultures, spiritual beliefs, and other socio-economic issues in addressing the needs of the patients and visitors within the scope of this job.
26. Must be sensitive to the daily lives of our Patients and Residents, and must have the ability to demonstrate the strictest of confidentially for compliance with and adherence to the Health Insurance Portability and Accountability Act (HIPAA) for their privacy and safe keeping.

Professional Requirements

1. Adheres to dress code; appearance is neat and professional.
2. Completes annual education requirements if applicable.
3. Maintains regulatory requirements.
4. Wears identification while on duty.
5. Attends annual evaluation and participates actively in this process.
6. Reports to work on time and as scheduled; completes work in designated time.
7. Attends all meetings as appropriate.
8. Exhibits the mission, ethics and goals of Modoc Medical Center in the performance of job duties
9. Performs other duties, as assigned.

**WORKING CONDITIONS:**

1. Willingness to work beyond normal working hours and in other positions temporarily when necessary.
2. Is involved with personnel, visitors, and government agencies, etc., when necessary.
3. Must function independently, have personal integrity, have flexibility and the ability to work effectively with other personnel, clients and support agencies.
4. Exposure to moderate noise.
5. Ability to wear gloves for skin protection for an extended period of time.
6. Must function independently, have personal integrity, have flexibility and the ability to work effectively with all other staff, patients and residents.
7. Subjected to patient isolation rooms for Housekeeping measures. Housekeeper is required to wear Personal Protective Equipment (PPE) to ensure proper transmission precautions are taken and followed when servicing isolation rooms

**PHYSICAL REQUIREMENTS:**

1. Stands, walks, sits, talks, hears, smells, sees, lifts, pushes/pulls, stoops, crouches, bends, scrubbing motions with hands and arms for an extended period of time, reaches with hands and arms, twists, repetitive motion.
2. Climbs up and down from ladders.
3. Reads color coded labels.
4. Stands or walks for duration of shift.
5. Able to lift up to 35 pounds without assistance.
6. Able to walk, bend, twist, and lift with the dexterity to perform manual skills required of the job. Must be aware of and have the ability to perform/demonstrate proper lifting technique practices.

## Qualifications
**POSITION QUALIFICATIONS:**

1. Must be a high school graduate or have a General Equivalency Diploma (GED).
2. One to three (1-3) years related experience and/or training; or equivalent combination of education and experience.
3. Able to communicate in English both verbally and in writing.
4. Basic knowledge of a variety of cleaning techniques performed in a commercial setting.
5. Basic knowledge of commercial housekeeping equipment and its usage.
6. Basic Mathematical concepts for proper measuring of cleaning agents.
7. Basic computer knowledge.
8. Is dependable, reliable with good attendance and the ability to work with others, at all levels within the organization, and collaborate effectively.
9. Above-average interpersonal, problem-solving, and written and oral communication skills.
10. Must be a team player to all departments, confidential of sensitive data, respectful of all other staff members, considerate of other people’s time, and accountable for work output.