Account Manager
LUSA HOLDINGS · Oklahoma City, OK 73129
About The Role
## What we are looking for
- **Landscapes USA
- Account Manager**
OKC, OK
Full-time
Salary: $55,000-$65,000 (based on experience)
**About Us:**
Landscapes USA (LUSA) is an innovative and rapidly growing leader in the commercial landscape maintenance industry. With operations in 7 states and 11 locations, we deliver high-quality service to commercial real estate clients. As we continue our exciting expansion, we’re adding to our team and looking for a driven, enthusiastic individual who is eager to grow with us!
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**Landscape Account Manager**
The Landscape Account Manager serves as the primary liaison between clients and field operations, with a strong focus on client retention, portfolio growth, and maintaining high-quality landscapes. This role blends relationship management, sales, and operational coordination to deliver exceptional service and drive account performance.
**Key Responsibilities**
**Client Relationship Management**
- Serve as the main point of contact for assigned clients
- Build and maintain long-term relationships through proactive communication
- Address client needs, concerns, and service requests in a timely manner
**Property Inspections**
- Conduct regular site walkthroughs to evaluate landscape quality
- Identify and address issues such as pests, plant health concerns, and irrigation deficiencies
- Ensure properties meet company standards and client expectations
**Sales & Account Growth**
- Identify and pursue opportunities for landscape enhancements
- Prepare and present proposals for additional services
- Drive revenue growth within existing accounts
**Operational Coordination**
- Partner with production teams to ensure efficient scheduling and service delivery
- Communicate client expectations and quality standards to crews
- Monitor work to ensure consistency and excellence
**Contract Management**
- Manage contract renewals and pricing adjustments
- Develop and negotiate proposals for new and expanded services
**Quality & Safety Oversight**
- Ensure all work aligns with company quality standards and safety protocols
- Address and resolve any service or safety concerns promptly
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- **Qualifications**
- **Education**
- Associate’s or bachelor’s degree in Horticulture, Agricultural Business, or a related field preferred but not required
**Experience**
- 3–7 years of experience in landscaping or a related industry
- Proven success in client management, sales, and/or account management
**Technical Knowledge**
- Strong understanding of plant material, irrigation systems, and landscape maintenance practices
**Skills**
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Ability to manage multiple properties and priorities effectively
- Valid Driver’s License and clean driving record
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- **Work Environment & Expectations**
- Combination of office work and field-based property visits
- Regular travel to client sites within assigned territory
- May oversee field teams and collaborate closely with operations leadership
- Responsible for the overall financial performance and profitability of assigned accounts
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- **What We offer:**
- Medical/Dental/Vision plus other benefits
- Paid Time Off & Holiday Pay
- Company phone/laptop
- Company Vehicle
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