NBT Office Assistant

## Description

JOB DESCRIPTION

**Job Title:** Office Assistant

**Company:** Northern Berkshire Transport

**Position Type:** Full-Time (40 Hours per Week)

**Schedule:** Monday–Friday, 10:00 AM – 6:00 PM (times may vary)

**Position Summary**

Northern Berkshire Transport is seeking a dependable and organized Office Assistant to support daily administrative operations. The ideal candidate will be professional, detail-oriented, and able to manage multiple responsibilities in a fast-paced office environment while providing excellent customer service.

**Responsibilities**

• Answer and direct incoming phone calls in a professional manner
• Process and maintain paperwork and office records
• Perform accurate data entry and maintain databases
• Assist with billing and invoicing tasks
• Coordinate and manage scheduling activities
• Provide friendly and helpful assistance to customers and clients
• Support general office operations and administrative tasks as needed

**Qualifications**

• Proficiency with email and spreadsheets
• Strong telephone and communication skills
• Excellent organizational and multitasking abilities
• Ability to handle multiple tasks simultaneously
• Professional, friendly, and customer-focused demeanor
• Strong attention to detail and reliability
• Ability to sit and stand for extended periods of time
• Clean driving record
• Ability to drive a full-size van, midsize minivan, and SUV
• Preferred experience in the Non-Emergency Medical Transportation (NEMT) industry, but not required

**Benefits**

• Paid Time Off (PTO)
• Paid Holidays
• Health Insurance
• Retirement Benefits

## Qualifications

REQUIREMENTS

1. Must comprehend, and comply with, the NEMT Transportation Employee Handbook, and performance standards.
2. Exceed minimum age requirement of 18years.
3. Must possess a valid Massachusetts Driver’s license, and provide a current DMV printout.
4. Pass a mandatory pre‐employment drug and alcohol screening.
5. Must pass a mandatory criminal background test.
6. CPR certification.