Hard Services Manager

When you see the world as we do, you see the chance to help maintain critical infrastructure, and keep our operations running safely and efficiently. It's why we're looking for someone who sees the world in a similar way to take up an exciting Hard Services Manager role in our well-established team.

Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part. And if you're a high performing individual with a drive to successfully accomplish goals, enjoy stakeholder management and problem solving, have strong management and organisational skills and are analytically astute with attention to detail, this role will suit you perfectly.

It doesn't matter if you're looking to overhaul the industry, or just do a good day's work. We know that everyone here at Airbus can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.

What you'll be doing

• Protect the business's operational interests and manage relationships with critical building infrastructure systems
• Serve as technical lead for Electrical and Mechanical services on a multi-building site with complex asset portfolios
• Ensure all operational, planned, and reactive maintenance activities are scheduled and completed on time in accordance with statutory legislation and agreed SLA response times
• Manage and operate L8 records and systems, implement permit to work systems, and ensure compliance with all statutory requirements (LOLER, electrical testing, fire systems, lifts, cranes, chillers, etc.)
• Manage and plan contractor service and callout works, ensuring all planned and reactive tasks are completed on time
• Develop, manage, and monitor employee performance against KPIs while focusing on people development and succession planning
• Build strong collaborative relationships with key clients, vendors, and internal stakeholders
• Liaise effectively with operational teams, procurement, finance, and compliance functions
• Ensure team compliance with safety initiatives and actively contribute to safety targets

What we're looking for

• Engineering qualification or equivalent extensive experience in a similar role
• Strong understanding of building services and M&E systems with proven ability to manage complex maintenance schedules
• Demonstrated experience in contract management and supporting documentation processes
• Proven track record in team leadership, stakeholder engagement, and resolving complex operational problems
• Responsive and supportive approach to meeting both internal and external customer needs
• Strong organisational skills with the ability to maintain comprehensive tracking systems and manage multiple priorities
• Health & Safety qualification with management experience
• Ability to pass DBS/SC clearance

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.