Service Tech (53771)
SEER GROUP · Terry's Heating - Twin Falls, ID 83301
About The Role
## Description
**HVAC Service Technician**
We value each of our employees, celebrating their successes and invests in their future!
**Terry's Heating & Air, Twin Falls, ID**
We have been serving residents of the Twin Falls area since 1977 and are committed to excellence in every aspect of the heating and air conditioning business.
Our employees understand that hard work is rewarded and that our team is the heart of our success. We make sure you are driving newer vehicles and receive continuous training to stay up to date on current industry trends.
**What we have to offer / Benefits:**
- Medical, dental and vision insurance
- Paid holidays
- Paid Vacation and sick time
- 401K w/ Company match
- Highly competitive pay and incentives
- Growth and advancement opportunities
- Tool Program
- Employee Success Celebrations
- Drug free
- **Position:** HVAC Service Technician
- **Work Hours:** 40 hours/week + on call and overtime as needed
- **On-Call:** Weekend and evening rotation as needed
- **What you will be doing:**
- Residential service, maintenance and repairs on a wide variety of heating and air conditioning systems
- Provide feedback to Service Manager regarding technical training needs, inventory and retail pricing
- Work in the utility programs the company participates in
- Providing excellent customer service
- Consult with customers on repairs, replacements, and give solutions that are beneficial for customer as well as company
**Required Qualifications:**
- 3+ years' experience preferred
- EPA Certification
- HVAC education preferred
- Clean driving record and insurable driving record
- Ability to read and interpret wiring diagrams
- Be familiar with a wide range of equipment and troubleshooting techniques
- Experience making repairs and replacing decisions
- Advanced customer service skills
- Demonstrate willingness to accept responsibility and leadership roles
- Knowledge of air balancing principles and techniques
- Nate Certification a plus
Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.
## Qualifications
5+ years experience as an HVAC residential service technician. Must have a valid driver license and clean driving history. Able to pass a background and drug screening
Competencies
Ability to work independently in a timely manner, making sure job is done correctly the first time. Must have excellent organizational skills. Must have good oral and written communications skills. Observe all company procedures and safety rules. Work as part of our team to ensure customer satisfaction. Able to work in a fast-paced environment. Must have basic computer skills and be able to utilize mobile device throughout the work day.
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