Lead Generation Specialist (No Sales Req'd) (55003)

## Description

**Location: Home Depot Store - Mall 205 - SE Portland**

Consistent weekly schedule — no late nights

Wednesday–Saturday | 9:00 AM – 5:00 PM - 25–30 hours/week

***$21 - $24/HR DOE + Bonuses (Most team members earn an additional $200-$800 per month in appointment bonuses)***

**About the Role**

Looking for a social, active job where you talk to people (not sit behind a desk) — but without cold calling or high-pressure sales?

Columbia NW Heating is hiring a part-time Home Depot Brand Ambassador inside the Home Depot located at Mall 205 in Portland. Your job is simply to talk with homeowners, answer basic questions, and schedule free in-home estimates for our HVAC team. You are *not* selling anything and you are not responsible for closing sales.

You will be the first point of contact for customers exploring home comfort solutions. Your goal is simple: engage shoppers, spark conversations, share helpful information, and schedule in-home consultations with our expert technicians. No selling, pressure, or closing required — just genuine connection and helpful guidance.

**This role is a great fit for:**

• Retail associates
• College students
• Outgoing retirees
• Anyone interested in getting into sales without sales pressure

**This role is NOT:**

• Not door-to-door
• Not high-pressure sales
• Not telemarketing
• Not commission-only

**Key Responsibilities**

• **Be the Face of the Brand:** Warmly greet and engage shoppers, representing The Home Depot with professionalism and authenticity.
• **Set Appointments with Ease:** Use our user-friendly mobile app to book in-home consultations for HVAC evaluations—no sales pitches required.
• **Educate & Inform:** Distribute brochures and explain the benefits of our HVAC products and services in a clear, friendly way.
• **Collect Customer Insights:** Capture feedback and share insights that help improve customer experience and engagement.
• **Collaborate with Teams:** Partner with Sales and Service teams to ensure smooth follow-up and high-quality customer interactions.

**What Success Looks Like**

• You approach challenges with problem-solving and good judgment.
• You stay organized, manage your time well, and maintain an upbeat attitude.
• You communicate clearly, present confidently, and build rapport easily.
• You’re motivated by goals and enjoy helping customers find solutions that truly meet their needs.

**Benefits**

• Paid Sick Leave
• Employee Assistance Program