Shift Supervisor at Starbucks (Wind Creek Outlets Food Court )

## Description

**Villa Restaurant Group** *-* Quick service restaurants *(Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony + Benny's, Zaros Bakery, etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen and NOM Mexican Table & Tequila Bar)* is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.

**Villa Restaurant Group** is seeking an energetic and motivated **Shift Supervisor** to join our team at the Wind Creek Outlets Food Court. If you enjoy leading teams, providing excellent guest service, and working in a fast-paced environment, we'd love to hear from you!

As a Shift Supervisor, you will assist with overseeing daily operations, supporting team members, and ensuring guests receive an exceptional dining experience.

## **What You'll Do:**

• Lead and support team members during assigned shifts
• Ensure exceptional guest service and address guest concerns professionally
• Assist with opening and closing procedures, cash handling, and daily operational tasks
• Monitor food quality, cleanliness, and compliance with company standards
• Train, coach, and motivate team members to achieve performance goals
• Help manage staffing needs and maintain efficient operations during peak business periods
• Ensure adherence to food safety, sanitation, and workplace safety standards
• Support management with inventory control and loss prevention efforts

## **What You'll Need:**

• Previous supervisory, shift lead, or leadership experience in a restaurant, food service, retail, or hospitality environment preferred
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Strong problem-solving and decision-making abilities
• Flexible schedule, including evenings, weekends, and holidays
• Ability to stand for extended periods and lift up to 30 pounds

## **What We Offer:**

• Competitive pay
• Opportunities for career growth and advancement
• Employee meal discounts
• Comprehensive training and development programs
• Exciting and fast-paced work environment at Wind Creek Outlets

• Join Villa Restaurant Group and help create memorable guest experiences while building your leadership career!
• **Apply today to become a Shift Supervisor at Wind Creek Outlets Food Court!**
• *Villa Restaurant Group is an Equal Employment Opportunity Employer.*

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