Program Specialist

## Description

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| **Delta Mission and Values** |

| **Delta’s Mission:** To enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships. **Values****:** Customer Focus, Performance Excellence, Learning and Growth |

| **Position Summary** |

| Provide coordination and support to participants within the Intellectual Disability/Division of Developmental Disabilities (DDD) service programs. Advances Delta’s mission and values. Advances Delta’s mission and values. **Reports to**: Regional Director |

| **Principal Duties and Responsibilities** |

| To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The duties listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Monitor the development and implementation of high quality individual support plans for a support list of up to 30 individuals. - Report progress and areas of concern in weekly meetings with Regional Director - Completes all regulatory paperwork as required per regulations. - Annual Assessment and addendum and send to SC and other relevant team members - Monthlies/quarterlies - Dental Hygiene Plan, care protocols, desensitization plan, refusal to treat forms, etc. - Social Environmental Emotional Plan - ISP revisions - Other requirements as required by regulatory entities. - Coordinate the following with the Support Coordinator and planning team: - Annually provide an assessment for the development of the ISP - Attend and participate in all annual ISP meetings, team meetings, monthly monitoring with support coordinator, and other meetings as needed as a member of the ISP team. - Annually update lifetime medical history and individual protocols - Develop appropriate outcomes to support growth towards greater independence in self-care, daily living skills, socialization, and community living. - Monitor the monthly documentation completed by Direct Support Staff of individuals’ participation and progress towards outcomes - Ensure supervision and all support needs as per ISP and ensure AIS/SH/HCH/needs exception is applied for as needed and reviewed one month prior to the expiration of services. - Develop quarterly reviews for each individual on support list - Support, motivate, empower and train the Direct Support Professionals on: - Implementation of the ISP/ICP - Behavior Support Plans and Social Emotional Environmental Plans - Feeding protocols - Supervision levels - Conducting meaningful group activities - Individual engagement - Communicate with families, providers and Support Coordinators regarding the individual’s progress and participation in the program. - Serve as primary contact person for county/state required DDD activities and communications. - Monitor staff compliance with all State, County and Delta policies and procedures. - Work with the Residential Coordinator to complete an Initial Assessment within thirty (30) days of an individual starting the program and annually thereafter. - Develop and provide meaningful activities that are person-centered in accordance with the individual plans. - Support the integration of individuals in the community. - Support individuals with communication and involvement with family and friends. - Cooperate with company and regulatory agency personnel during any inspection or investigation. - Maximize the development and capacity of staff to advance the mission and values of Delta. - Ensure the full capacity of programmatic resources. - Promote and demonstrate ethical and professional conduct at all times ensuring employees conduct themselves in an ethical and professional manner. - Promote continuous quality improvement projects and ongoing performance measures. - Ensure all individuals receive required and necessary medical/dental/psychiatric and any other relevant care appointments and paperwork within required timelines. Ensure follow up occurs on all recommendations from health care professionals. - Participate in SIS assessments and ensure informants are present who have knowledge of individual’s skill levels. - Understand the purpose of adaptive equipment, make recommendations as to the adaptive equipment that would allow the individual to be more independent and functional; ensure adaptive equipment is available and used by the individual. - Participate in monthly incident management/risk management review meetings. - Primary point person for regulatory compliance for assigned support list. - Complete required medication error documentation in EIM. - Successfully complete the DDD investigator training; complete renewal process as required to maintain certification. Complete certified investigations as need for individuals within and outside of support list. - On call availability for emergencies and incident entry. - Perform other duties assigned. |

## Qualifications

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| **Requirements** |

| - Ability to use acquired knowledge of the problem of individuals living in the community and of resources for successful integration. - Ability work effectively with people, facilitating their growth and development. - Demonstrated commitment to diversity, equity and inclusion. - Ability to read, write and speak English; perform arithmetical calculations - Ability to use excellent oral and written communications skills. - Ability to use telephone, voice mail, copier, facsimile machine, computer and calculator. - Fully proficient in Microsoft Office, software applications and the ability to learn new and emerging technologies. - Ability to prioritize responsibilities and delegate duties to others. - Ability to use acquired knowledge of supervisory and administrative principals and methods. - Ability to operate vehicles with a valid driver’s license in accordance with applicable state laws, insurance provider requirements and company policies and procedures. - Knowledge and understanding of local regulatory agency operations. - Understanding and commitment to community-based support for persons with disabilities. - On-Call responsibilities |

| **Position Qualifications** |

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