UIR Specialist & DDD Investigator

## Description

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| **Delta Mission and Values** |

| **Delta’s Mission:** To enrich the lives of individuals and families through outstanding community-based supports and mutually rewarding relationships. **Values****:** Customer Focus, Performance Excellence, Learning and Growth |

| **Position Summary** |

| Responsible for the incident reporting function of the Delta Residential Division, and other locations as needed, including entering all reportable incidents, conducting certified investigations and generating reports for data analysis. Advances Delta’s mission and values. **Reports to**: the Director |

| **Principal Duties and Responsibilities** |

| To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The duties listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Act as the Point Person receiving verbal and/or reports of incidents, ensuring the appropriate actions have been taken or order additional actions to secure the health and safety of the individual(s) involved in the incident. - Lead and/or assign investigators as needed for each incident. - Ensure all reportable incidents are submitted accurately and electronically via the New Jersey Incident Reporting Management System (NJ-IRMS) within mandatory state timelines. *Note: Due to strict state reporting deadlines, occasional weekend and holiday coverage is required.* - Serve as the primary liaison with NJ Division of Developmental Disabilities (NJ DDD) county and regional office risk managers regarding routine, reportable, and complex incidents. - Maintain up-to-date, deep knowledge of NJ DDD regulations, Division Circulars (including Circular #14), state licensing requirements, and laws governing community living services. - Collect all written incident reports for data analysis and incident management; organize incident data in a way that is useful for supervisors to protect individuals from harm. - Develop quality indicators and strategies based on trend analysis to reduce the occurrence of incidents an work with residential Managers to implement strategies. - Monitor the implementation and measure the effectiveness of strategies. - Generate routine reports to be used in day to day organization; incident analysis, Bi-monthly Risk Management Meeting Notes and Reportable and Non-Reportable Monthly Summary Reports. - Analyze and present reports in Risk Management and other meetings as required. - Act as Administrator to the online data management systems. Provide staff with the technical assistance needed in using these web-based systems. - Responsible for coordinating and assisting with Provider Quality Assurance and Improvement Process. - Responsible for assisting with regulatory compliance oversight; maintains current knowledge of laws and regulations relevant to community living services. - Responsible for assisting with quality management processes. - Participate in agency, departmental and program meetings as required. - Participate in Delta’s Continuous Quality Improvement efforts through active committee involvement. - Assist in training for employees in incident management reporting requirements and incident prevention. - Promote and demonstrate ethical and professional conduct at all times ensuring employees conduct themselves in an ethical and professional manner. - Promote continuous quality improvement projects and ongoing performance measures. - Promote and address Delta’s Risk Management Program for the health and safety of individuals and employees. - Perform such other duties that may be assigned for providing excellent customer service and for the most effective operation of the company. |

## Qualifications

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| **Essential Functions** |

| - Ability to read, write and speak English; perform arithmetical calculations. - Ability to use excellent oral and written communications skills. - Ability to use telephone, voice mail, copier, facsimile machine, computer and calculator. - Ability to integrate, organize and analyze data and information. - Ability to prioritize responsibilities and delegate duties to others. - Ability work effectively with people, facilitating their growth and development. - Ability to use acquired knowledge of administrative principals and methods. - Proficiency in computer programs such as Word, Excel and database administration. - Ability to operate vehicles with a valid driver’s license in accordance with applicable state laws, insurance provider requirements and company policies and procedures. |

| **Position Qualifications** |

| - Bachelor’s degree from an accredited college or university - Two (2) or more year’s work experience working with incident management systems and community services to people with disabilities. - Strong analytical writing and presentation skills. - Strong working knowledge of New Jersey Division of Developmental Disabilities (NJ DDD) regulations, standards, and community living operations. - Demonstrated experience navigating and managing entries within the NJ-IRMS (New Jersey Incident Reporting Management System) web-based platform. - Valid driver's license with a satisfactory driving record and reliable transportation for regional travel across Middlesex, Hunterdon, and Somerset Counties. All authorized business-related travel is fully reimbursed for mileage in accordance with company policy. |