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Front Desk Coordinator

CSM COMPANIES INC GROUP · Corporate - Madison, WI 53718

External listingFull-time2 months ago

About The Role

## Description

**Summary:**

The Front Desk Coordinator provides general administrative support for the entire corporate office. They will perform various clerical and organizational tasks for multiple departments.

**Responsibilities:**

  • Maintain various calendars, scheduling meetings, preparing agendas and activities
  • Answer multi-line telephone and give information to callers, take messages, and transfer calls
  • Order and maintain proper inventory of office supplies and office furniture for corporate office
  • Provides oversight and, at times, bookings of travel arrangements on our digital travel booking platform for internal and external parties

**Duties:**

  • Routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files
  • Greet customers and guests, handle their questions and concerns quickly, efficiently and professionally
  • Assist in travel coordination throughout travel booking platform
  • Plan, supervise, and coordinate all meetings and catered functions
  • Make copies of correspondence and other materials
  • Prepare, send out, and distribute daily mail
  • Operate various office equipment and systems such as copiers, fax and postage machine, labeling software, and others
  • Maintain a clean, organized reception area, conference rooms, and kitchens
  • Support general office operations and administrative tasks as needed
  • All other duties as assigned

## Qualifications
**Education, Skills, Experience:**

  • High School Diploma required; Associate’s or Bachelor’s Degree preferred
  • 3 - 5 years of administrative assistant experience preferred, ideally at the executive level
  • Proficiency with Microsoft Word, Excel, PowerPoint, and Internet; ability to create and maintain databases and complex spreadsheets.
  • Must be a resourceful self-starter who can work independently and work on multiple projects at once with the ability to handle interruptions well
  • Must have absolute integrity, sound judgment, and an ability to maintain a high degree of confidentiality
  • Must be highly analytical and accurate with excellent attention to detail
  • Must have good organizational and time management skills, as well as, have the ability to meet deadlines with appropriate attention to detail in a fast paced, highly dynamic environment
  • Strong oral and written communication skills; must be comfortable speaking in front of groups
  • Must have a strong customer focus and demonstrate the ability to build relationships internally and externally with a focus on meeting or exceeding service expectations

**Work Environment, Physical Demands:**

  • Office environment
  • Ability to sit, stand, bend, stoop and lift/move up to 50 lbs. on a regular basis

**CSM Job Standards Accountabilities:**

Customer Focus: Actively looking for ways to identify customer needs. Then efficiently and effectively addressing those needs.

Communication - Visual and Verbal: Listening, speaking, and signaling so others can understand. Communicate in spoken English well enough to be understood by others.

Teamwork: Working cooperatively in a professional demeanor to complete work assignments.

Health, Safety, and Security: Recognize and mitigate safety hazards including hazardous materials, environmental hazards, and accident conditions on a construction site. Follow appropriate security procedures.

Scheduling and Coordinating: Making arrangements that fulfill all requirements as efficiently and economically as possible.

Problem Solving/Decision-making: Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.

Adaptability and Lifelong Learning: Being open to change and to considerable variety in the workplace. Understanding the importance of learning new information for future problem solving and decision making.

***Note:** This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.*

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